11. WARRANTY – Terms & Conditions
The generator as standard original equipment is covered by this warranty from the date of original
retail purchase for a period of 2 years for residential use and 1 year for commercial applications.
Generators used in rental fleets or as demonstration models will be considered commercial usage.
The warranty coverage is continual from the original date of purchase, and does not restart upon
the replacement of any part or complete unit. Individual parts replaced at any point during the
warranty period are only eligible for warranty coverage for the balance of the original
warranty period.
Eligibility:
To be eligible for warranty service, the product must be purchased in Australia from an authorised
Kipor dealer. This warranty applies to the original retail purchaser only, and is not transferable.
The original Proof of Purchase is required.
To Obtain Warranty Service:
Contact any authorised dealer or Primus Australia Pty Ltd Thomastown Victoria 3074:
Phone 1300 555 197
Fax 1300 555 198
E-mail: enquires@primusaustralia.com.au
Website: www.primusaustralia.com.au
Please Note:
To perform any warranty service or assessment, the authorised dealer will require the original Proof
of Purchase and a record of the generator’s serial number.
Exclusions:
This warranty does not extend to parts affected or damaged by accident and/or collision, normal wear, fuel
contamination, use in an application for which the product was not designed or any other misuse, neglect, incorporation
or use of unsuitable attachments or parts, unauthorised alteration, or any causes other than defects in material or
workmanship of the product. This warranty does not extend to normal maintenance items such as spark plugs
and filters.
Irrespective of whether warranty is approved or rejected, the following costs are not covered under this warranty policy:
Fares, charter fares, car hire, freight, tolls, hire or loan equipment, loss of earnings or stock and medications.
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