3-10 2G0733 January 14, 2008
Troubleshooting
21624 or
23624
xxxxx Supply: Film Calibration
Failure
1. Try a different film pack.
2. If the error repeats, shut down the Imager, then start
the Imager.
3. If the error persists, call for service.
21631 or
23631
xxxxx Supply: Film Calibration
Failure - Dmin Outside Target
1. The minimum density of the film is too high.
Calibration results for this film are outside the
normal range, but will still be used.
2. If you do not wish to use these calibration results,
perform a new calibration on this film or try
another film pack.
21632 or
23632
xxxxx Supply: Film Calibration
Failure - Dmax Outside Target
1. The maximum density of the film is lower than the
target density. Calibration results for this film are
outside the normal range, but will still be used.
2. If you do not wish to use these calibration results,
perform a new calibration on this film or try
another film pack.
25922 RF Tag: Internal Diagnostic
Failure
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
25931 RF Tag: Internal
Communications Failure
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
26325 Film Jam in Area 2 See “Film Jam - Code 26325”.
26326 Film Jam in Area 2 or 3 See “Film Jam - Codes 26326 or 26543”.
26543 Film Jam in Area 3 See “Film Jam - Codes 26326 or 26543”.
26544 Film Jam in Area 3 See “Film Jam - Code 26544”.
26931 Film Transport: Internal
Communications Failure
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
26933 Film Transport: Internal
Communications Failure
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
27123 Optics: Internal Hardware
Failure
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
27601 Optics: Calibration Failed 1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
Table 3-5: Condition Codes (Cont’d)
Code Web Portal Message User Action
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