5-44 2G0947 - 31JAN08
Diagnostics
Condition Code: 20-004
Description
This error occurs when the DRE is unable to successfully initialize its USB
circuits and thus cannot transfer image data. The error is declared by the
Machine Control System (MCS) and a log message is generated. The error can
be caused by a disconnected or faulty USB CABLE, or by a problem in the USB
circuits in the DRE computer, or by a problem in the DATAPATH BOARD.
The error will probably result in a service call. The error clears only when
power is cycled.
System Impact
The DRE is not functional.
User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service
FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Check the connection on the DATAPATH USB CABLE.
3. Install a new HARD DRIVE (see Adjustments and Replacements,
“HARD DRIVE” on page 3-89).
4. Install a new DRE MOTHERBOARD (see Adjustments and
Replacements, “DRE MOTHERBOARD” on page 3-92).
Web Portal Message Log Message DICOM Message Severity
USB Failure. USB failed to initialize PRINTER DOWN 0-Fatal
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