Kodak play touch - Help and Support; Troubleshooting Common Problems

Getting help
Problem Solution
Camera will
•
Ensure that the battery is correctly inserted and
not turn on.
charged.
•
Ensure the camera is clean and dry. (If it's wet
inside, let it dry for 24 hours.)
LCD is not
•
Choose an LCD Glare Shield (see page 15).
clear.
Can't transfer
•
Do not use the USB cable. Use the USB arm (see
video/pictures
page 12).
to the
computer.
Videos are
•
Use ARCSOFT MEDIAIMPRESSION for KODAK
choppy or
Software for video playback (see page 12).
Jumpy on a
•
Ensure that the computer system requirements
computer.
are met. Go to www.arcsoft.com/support.
Long videos
•
When taking long videos! the camera begins a
are split into
new video (at approximately 3.8 G B) and
separate
continues recording. If desired, use video editing
software on your computer to join videos.
videos.
Videos are in
•
If no card is inserted and the camera is powered
low resolution
by the AC adapter! then videos are taken in low
and/or are not
resol uti on and are not saved. (The camera is in
saved.
Demo mode.) Insert a card or unplug the AC
adapter.
20 @
www.kodak.com/go/easysharecenter