Hardware Error Messages
AT000115-02 13
“Loader Didn’t Reach Back Sensor”
Scenario
[1] While loading the screen the CR Reader indicates that the Loader Pin didn’t return to its back position (Sensor
J508). (Time-out is 4 seconds)
[2] Stepper motor failure.
Hardware and Software Response
[1] There might be a mechanical noise.
[2] The error message appears.
[3] Click [OK]; the screen is returned to the cassette, and the cassette is ejected.
[4] The CR Reader operating status is changed to “Insert cassette”.
Fix
User Response
[1] Reset the CR Reader by turning it OFF and ON again.
[2] Insert the cassette again; does the error repeat after unloading the screen?
Service Response
[1] Remove the Back Service panel.
[2] Activate the Stepper Loader Motor by means of the Diagnostic screen. Is there a mechanical noise while
operating the motor?
Yes No
Contact Service Continue using the CR Reader.
Yes No
Check/replace J508 (“
Sensors Tests” on Page 53) a. Open the bottom service panel.
b. Verify that the Loader Stepper motor coupling is
firmly fastened from both sides.
c. Replace Stepper motor.
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