Hardware Error Messages
AT000115-02 17
“Roller Sensor at Wrong State”
Scenarios
[1] While inserting a cassette and the Roller sensor (J509) is in position “1” instead of position “0”, the cassette will
be ejected automatically.
[2] While inserting a cassette and the Roller sensor (J509) doesn’t change its position from “0” to “1”, the error will
exist in the Firmware and appears only after the scan is completed.
Hardware and Software Response
[1] The screen is ejected and reinserted into the cassette.
[2] The image is saved after the scan.
Fix
User Response
[1] Reset the CR Reader by turning it OFF and ON.
[2] Insert the cassette again, perform a Demo Scan, see if the error repeats.
Service Response
[1] Remove the CR Reader cover.
[2] Switch the CR Reader ON; does the Roller Motor spin without stopping?
Yes No
Contact Service Continue using the CR Reader.
Yes No
a. Check / replace Roller Sensor J509
according to “
Sensors Tests” on Page 53.
b. Perform Roller Sensor Adjustment
according to SB000028
Perform Demo Scan, does error repeat?
Yes No
Perform Roller Sensor
Adjustment Test according
to SB000028.
Repeat load/unload screen
test ten times to validate that
error does not repeat.