Hardware Error Messages
AT000115-02 23
“Cassette release failure...manually remove the cassette.”
Scenario
[1] The loader moves towards the forward end of travel (Sensor 514) in order to release the cassette, but when it
reaches J514 the cassette is still detected as present in the reader by J513; an error message is generated.
[2] If Sensor 514 is broken or not adjusted or the motor is not working or the motor coupling is disconnected.
Hardware and Software Response
• The error might be accompanied by a mechanical noise.
• The screen is inside the cassette.
• The CR Reader is stuck until the cassette is released.
Fix
User Response
[1] Manually release the cassette using the Release knob under the cassette tray.
[2] Reset the CR Reader by turning it OFF and ON.
[3] Try to load the cassette again. Does the message appear again?
Service Response
Is it a cassette problem or a CR Reader problem.
Yes No
a. Upload a different cassette. Does the message re-appear? Continue working with the
CR Reader.
Yes No
Contact Service a. There is a problem with the first
cassette. Inform Service.
b. Continue working with the CR
Reader.
CR Reader Problem Cassette Problem
a. Perform Cassette Presence Sensor flag replacement according to
SB000034 with Kit SK000036.
b. Is problem solved?
Replace the cassette only.
insert the old screen into a
new cassette.
Yes No
Check other cassettes. a. Check/replace Sensor J513 -
cassette presence sensor.
b. Adjust Sensor J514 to right
position so that loader motor
moves all the way to its forward
position.
c. Check other cassettes.
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