Kodak Point-of-Care CR 120 System - Loop Solenoid; Loop Solenoid Is in Wrong Position

24 AT000115-02
“Loop Solenoid is in wrong position”
Scenario
[1] When the user inserts the cassette, the cassette presence is detected by the cassette presence sensor (J513)
and the Auto-loop sensor J504 is at wrong state (J504 = “1”).
[2] After unloading, the Auto-loop sensor remains at wrong state (J504 = “1”).
Hardware and Software Response
The message will appear every time the CR Reader initializes or ejects a screen until the problem is fixed.
Fix
User response
[1] Reset the CR Reader by turning it OFF and ON.
[2] Does the error repeat?
Service Response
[1] Check the Loop Solenoid checkbox in the Setting screen.
[2] Install Service Pack according to the software version. Check for the correct Service Bulletin.
• V2.1.2 / V2.2.1 - SB000046 -PoC 120/140 Kodak QC SP2
• V2.4.2 - SB000048 -PoC 120/140/260 Kodak QC SP1
• V2.5 - PoC 120/140/260 Kodak QC SP2
[3] Does the Solenoid work from the Diagnostic screen?
Loop Solenoid
Yes No
Contact Service Continue using the CR Reader.
Yes No
Perform Point-of-Care Loop Solenoid
Adjustment according to SB000050.
Replace the Loop Solenoid according to Kit
No.SK000107.