Kodak Point-of-Care CR 120 System - General Operation Failure; Rollers Fail to Stop Spinning on Power up; When the Cassette Is Pushed, the CR Reader Does Not Load the Screen; No Communication with the CR Reader. Disconnected Messaged

General Operation Failure
AT000115-02 31
Section 5: General Operation Failure
Rollers fail to stop spinning on Power up
Possible solution
Perform a “Sensors Tests” on Page 53 to check roller sensor J509 and perform sensor adjustment according to
SB000028.
When the cassette is pushed, the CR Reader does not load the screen
Suggested solution
Is there an error message, “Plate didn’t reach W0 Sensor”?
No communication with the CR Reader. Disconnected messaged.
Solution
a. Check power cable connection and that CR Reader is turned ON.
b. Check version\CR Reader type compatibility between the CR Reader and the installed software.
c. Check the CR Reader Driver version. Make sure the version is the latest.
d. Connect to a different PC with the required instructions according to the specifications.
e. Replace USB cables connecting the PC and the CR Reader.
f. Replace the USB board.
Note
If one of the steps solves the problem, there is no need to continue to the following steps.
Yes No
Go to “
“Plate Didn’t Reach W0
Sensor”” on Page 15
a. Open the cover.
b. Unscrew the USB board retaining screw.
c. Check fuses on the USB board according to “
USB Fuses Test” on
Page 56.
Caution
Slide the USB board out gently to avoid the USB board from shorting.