50
Troubleshooting
If there are any problems during operation, please refer to the following table. If problems cannot
be solved as indicated under Solution, please contact your manufacturer.
Warning
Only perform the steps described within this instruction manual! All further inspection,
maintenance and repair work must be performed by an authorised service centre or a similarly
qualified specialist.
Problem Possible cause Solution
product does not start not connected to power supply connect to power supply
power cord or plug is defective check by a specialist
other electrical defect to the
product
check by a specialist
error occurred see protection and error codes
remote control faulty see below
remote control does not
work
batteries exhausted replace batteries
product out of range or signals
disrupted by obstacle
move the remote control closer and
clear obstructions
other electrical defect to the
remote control
check by a specialist
timer does not work implausible, contradictory or
wrong time set
check timer setting
unsatisfactory cooling nearby heat source hinders
cooling process
relocate product or remove heat
source
ventilation insucient ensure surrounding clearance
open window(s) or door(s) in
the room
close window(s) / door(s)
exhaust hose not properly
connected or blocked
connect properly or check for and
remove blockage
air filter(s) blocked clean air filter(s)
temperature set too high regulate the temperature controller
noise product is not levelled level the product
product contacts obstacle remove obstacle
IM_KAC3232_KAC3352_181220_V04_HR.indb 50 20/12/18 4:15 pm
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