Why is my Kogan Air Conditioner not working?
If your Kogan Air Conditioner isn't working, make sure the power plug is securely connected to the outlet and that the outlet has electricity. Also, check that none of the power fuses are blown. Finally, ensure that the sleep or timer functions are not active; if they are, either wait for them to complete or cancel the timer settings.
What to do if the fan for cooling/heating is weak on my Kogan SMARTERHOME KASHSAC35UA?
If the fan strength for cooling or heating is weak on your Kogan Air Conditioner, start by cleaning the filter and removing any blockages from the air inlet and outlet. Adjust the angle of the louver blades. Ensure all doors, windows, and exhaust fans are closed. Finally, check that the mode, temperature, and fan speed settings are correct and adjust them as needed.
Why does my Kogan SMARTERHOME KASHSAC35UA Air Conditioner stop running after a while?
Your Kogan Air Conditioner might stop running after a while for a few reasons. It could be reaching the set temperature, in which case it will automatically turn on and off to maintain that temperature. Alternatively, it may be defrosting, and it will resume operation after the defrosting cycle is complete. Also, check if the timer is set to turn the unit off; if so, turn the air conditioner back on to continue using it.
Why does my Kogan Air Conditioner indoor unit smell?
If your Kogan Air Conditioner's indoor unit is emitting an odor, clean the air filter or activate the iCLEAN function. Also, check the area around the AC for any buildup or mold.
Why is my Kogan SMARTERHOME KASHSAC35UA Air Conditioner indoor unit making an abnormal sound?
The abnormal sound from your Kogan Air Conditioner can be the sound of the fan or compressor relay switching on or off, which is normal. Also, sounds can occur when the air conditioner starts or finishes its defrost cycle due to the refrigerant flowing in reverse. Make sure you regularly clean the air filter to prevent dust buildup. If the fan speed is set to ‘HIGH’, the indoor unit may make abnormal sounds due to its speed, which is normal; if it bothers you, reduce the fan speed.
Why are there water droplets on my Kogan SMARTERHOME KASHSAC35UA Air Conditioner indoor unit?
Water droplets on the surface of your Kogan Air Conditioner's indoor unit can occur when the ambient humidity is high, causing condensation around the air outlet and panel, which is normal. Also, prolonged cooling in open spaces can cause this; close the doors and windows. A small angle on the louver blades may also result in water droplets around the air inlet; increase the angle of the louver blades.
Why is mist blowing out of my Kogan SMARTERHOME KASHSAC35UA during cooling?
During cooling, if the air outlet on your Kogan Air Conditioner's indoor unit is blowing out mist, it may happen when the indoor temperature and humidity are high. This occurs because the indoor air is cooled rapidly. After the unit runs for some time, the indoor temperature and humidity will decrease, and the mist should disappear.
Why does my Kogan Air Conditioner make a running water sound?
The sound of running water you hear when your Kogan Air Conditioner is operating is the normal sound of the refrigerant flowing through the system.
Why does my Kogan SMARTERHOME KASHSAC35UA Air Conditioner make a slight click when turned on/off?
The slight clicking sound heard when your Kogan Air Conditioner is turned on or off is due to temperature changes causing the panel and other parts to expand or contract, resulting in friction. This is normal.
General| Brand | Kogan |
|---|---|
| Model | SMARTERHOME KASHSAC35UA |
| Type | Split System |
| Cooling Capacity | 3.5 kW |
| Heating Capacity | 3.5 kW |
| Energy Rating | 3 Stars |
| Refrigerant | R32 |
| Wi-Fi Enabled | Yes |
| Power Supply | 220-240V, 50Hz |
| Remote Control | Yes |
| Timer Function | Yes |
| Sleep Mode | Yes |
| Auto Restart | Yes |
| Control Type | Remote Control and App |
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