6. Troubleshooting
CAUTION: Risk of product damage. This product contains
sensitive electronic components. Use care not to damage pins and
connectors during troubleshooting.
NOTE: For service parts information, visit your product page at
kohler.com.
Faucet Troubleshooting Table
Symptoms Probable Causes Recommended Action
1. No water flow. A. Closed
supply stops.
A. Open the supply stops.
B. Handle is in
the closed
position.
B. Rotate the handle to the
open position. Refer to
the ″Faucet Operation″
section.
C. The hot
and/or cold
supply hose
is kinked.
C. Confirm that the
supply hoses are not
kinked. If coiled,
maintain an inside
diameter of 3″ (76 mm).
D. Battery
power is low
or exhausted.
D. Check for the red
flashing LED on the
sensor. Refer to the
″Install the Batteries″
section.
E. Clogged
sprayhead or
valve box
screen.
E. Refer to the ″Cleaning
the Screens″ section.
2. Low water flow. A. The supply
stops are
partially
closed.
A. Confirm that the
supply stops are fully
open.
B. Handle is
partially
closed.
B. Rotate the handle to the
full open position.
C. The hot
and/or cold
supply hose
is kinked or
twisted.
C. Confirm that the
supply hoses are not
kinked or twisted. If
coiled, maintain an
inside diameter of 3″
(76 mm).
D. One or more
screens are
clogged.
D. Refer to the ″Cleaning
the Screens″ section.
Kohler Co. 13 1320925-2-C
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