TROUBLESHOOTING
Problem
No espresso coffee
is delivered
The espresso coffee
drips from the
edges of the filter
holder rather than
the holes
The filter holder
cannot be attached
to the appliance
The coffee froth is
too light (delivered
from the spout too
fast)
The coffee froth is
too dark (delivered
from the spout too
slowly)
Cause
No water in the tank
The holes in the filter
holder are blocked
The tank has been inserted
incorrectly and the valves
on the bottom are not open
Limescale in the water
circuit
The filter holder has been
inserted incorrectly or is dirty
The boiler gasket is
damaged
The holes in the filter holder
spouts are blocked
Too much coffee has been
placed in the filter
The pre-ground coffee is
not pressed down firmly
enough
There is not enough pre-
ground coffee
The pre-ground coffee is
too coarse
The wrong type of pre-
ground coffee is being used
The pre-ground coffee is
pressed down too firmly
There is too much pre
ground coffee
The espresso boiler outlet
is blocked
The filter is blocked
The pre-ground coffee is
too fine
The pre-ground coffee is
too fine or damp
Limescale in the water
circuit
22
Solution
Fill the tank
Clean the filter holder spout holes
Pressthe tank down lightly to open
the valves on the bottom
Descale as described in the section
"Descaling"
Attach the filter holder correctly and
rotate firmly as far as it will go
Contact the customer services to
replaced the boiler gasket
Clean the spout holes
Use the measure supplied and make
sure you are using the correct filter
for the type of preparation
Press the pre-ground coffee more
firmly
Increase the quantity of pre-ground
coffee
Use only pre-ground coffee for
espresso coffee makers
Change the type of pre-ground
coffee
Pressthe coffee down less firmly
Reduce the quantity of pre ground
coffee
Clean as described in the section
"Cleaning the boiler outlet"
Clean as described in the section
"Cleaning the filter"
Use only pre-ground coffee for
espresso coffee makers
Use pre-ground coffee for espresso
coffee makers only and make sure
it is not too damp
Descale as described in the
section "Descaling"
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