9
Warranty
All Kool Amplification products come with a 5 year limited warranty. This covers any defects in
manufacturing or faulty components. Tubes and speakers are warrantied for 90 days from the
purchase date but replacement parts will be at our discretion. The warranty is transferable to
a new owner in the event that you wish to sell your amplifier. Please contact us if you have any
issues with your Kool Amplification product. Footswitches are covered for 12 months from
date of purchase due to the nature of their (ab)use. Take great care not to damage the cable
as this may result in an intermittent connection and erratic behaviour. If you suspect that any
of your footswitches may have become faulty, please contact Kool Amplification service for
advice and options.
Notes on what to do if your amplifier experiences any strange behaviour:
Kool Amplifiers are designed and built to last a lifetime. After so many years of tube amp
manufacturing the only real issues that came up are tube-related. These are either premature
tube failure or tubes that have worn out through extended use or have become micro phonic or
noisy over time.
CUSTOMER SUPPORT: Our dedicated and friendly staff is ready to help you with any warranty
or product questions you may have. Please email us at support@koolamplification.com
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