toCHARGE
toCHARGE CANNOT BE CHARGED
In many cases, it is simply the cable that does not work.
Please try using a dierent cable to make sure that the pro-
blem is correctly identied.
toCHARGE IS NOT CHARGING MY PHONE/TABLET
If your toCHARGE is not charging your phone/tablet it can be
due to two things:
1. Be aware that there are two outputs in the toCHARGE.
These outputs do not have the same voltage and therefore
have dierent purposes. The output marked with 1A is for
phones and the output marked 2A is for tablets.
2. If you received a white cable with your toCHARGE there
may be a technical fault inside it. Please test with another
cable to see if this is where the error lies.
All of our new toCHARGE come with a new wire in black.
This cable should be applied when charging toCHARGE.
When toCHARGE is used for charging a phone/tablet the
original charging cable from the phone/tablet should be
applied.
If you have followed the above-mentioned guidelines and
you are still experiencing problems with toCHARGE, please
contact our customer service.
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