Kronan Duo - Guarantee and Complaints; Safe Birth Guarantee Details; Warranty Terms and Conditions

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Terms of guarantee
Kronan Trademark guarantees that this product on the occasion of purchase and for one
year after purchase is free of faults with respect to material, design and function. If prob-
lems arise during the period of the guarantee, following normal use, correct mounting and
correct care of the product, these problems must be of a type that it is possible to demon-
strate the deficiency in material, design or function for the guarantee to be valid. We will in
these cases repair or exchange the product as specified below.
The guarantee is valid only after presentation of proof of purchase issued by Kronan
to the purchaser.
Kronan reserves the right to decline to carry out service under guarantee if proof of
purchase is missing.
The guarantee is valid solely for deficiencies in material, design or function.
The guarantee does not cover periodic inspection, maintenance, repair or exchange
of parts that are necessary following normal wear and tear, nor for damage that has
arisen through faulty use or management of the product.
Kronan has the right to decline to carry out service under guarantee if it is clear that
the recommended care instructions have not been followed. These instructions are
detailed under “Care, maintenance and cleaning” in the manual, and should be read
thoroughly.
This guarantee does not affect the consumer’s rights as defined by applicable legisla-
tion. In the absence of applicable legislation, the rights of the consumer are limited
to those defined in the Terms of Guarantee. Kronan Trademark is not responsible
for injury that arises as a result of failure to comply with the expressed or implied
guarantee for this product.
No guarantee is given covering second-hand purchase
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Guarantee and complaints
Safe birth guarantee
You always have the right to return the pram and receive a refund, if anything should go
wrong during the pregnancy or birth. Contact the Customer Service Desk to arrange the
practical details. We call this the “Safe Birth Guarantee”.