10-39
Troubleshooting > Troubleshooting
E
Cannot punch this
paper.
Did you select a paper size/type
that cannot be punched?
If the selected paper is not
changed and [Continue] is
selected, punch is released.
Select the available paper.
Select [Continue] to print.
page 6-28
Cannot read data in
this ID card.
― In registration process, the ID
card information was not read
correctly. Hold again the ID card
over the ID card reading part.
If the same message still
appears, the
ID card may not be compatible
with this product. Change it to
another ID card.
―
Cannot staple at the
specified position.
Have you selected a position
that cannot be stapled?
If the selected paper is not
changed and [Continue] is
selected, staple is released.
Select the available paper.
Select [Continue] to print.
page 6-26
Cannot staple this
paper.
*1
Did you select a paper size/type
that cannot be stapled?
If the selected paper is not
changed and [Continue] is
selected, staple is released.
Select the available paper.
Select [Continue] to print.
page 6-26
Cannot use ##### due
to a failure.
― Call service. ―
Check the document
processor.
Is the top cover of the document
processor open?
Close the document processor
cover.
―
Is the document processor
open?
Close the document processor. ―
Check the paper in the
multipurpose tray.
— The paper size is different. Set
selected size paper and select
[Continue].
page 5-6
Checking the waste
toner box.
Is the waste toner box full? Replace the waste toner box. page 10-7
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time
elapses. For details on Auto Error Clear, refer to the following:
Auto Error Clear
(page 8-23)
Message Checkpoints Corrective Actions
Reference
Page
Error occurred at
cassette #.
― Open the cassette. Check inside
the machine and remove the
paper.
―
Message Checkpoints Corrective Actions
Reference
Page
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