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After connecting the feeder back to the printer, open the printers top cover once,
then close it again and wait for the message display to show Ready.
Troubleshooting Procedures
If you frequently experience problems, please check for the conditions indicated
in the table below.
Sympton Suggested Cause Remedy
Paper will not
feed properly
into printer.
Too much paper in feeder. Open cover. Remove any quantity in
excess of the marked load limit.
Paper too slick or stack
together tightly.
Fan and flex paper to separate sheets.
Check that paper isn't too shiny or slick
causing rollers to slip. Replace with plain
paper to check feeder operation. Refer to
Paper Specifications section later in this
manual for proper paper. Clean rollers of
feeder with lint-free cloth.
Paper is damaged. Check paper stack for bent corners,
edges, etc., and replace paper.
Side plates inside the feeder
are improperly set.
Set the side plates so that a 1-mm gap is
left between each side of the paper stack
and the side plate.
Feeder does
not raise/lower
paper tray.
Feeder cover not
closed/opened.
Open/close feeder cover.
Printer not powered on. Plug printer power cord.
Feeder not properly
mounted on the base (rail).
Mount feeder aligning the arrow marks on
the feeder with the arrow marks on the
rail.
Feeder's connector not
properly connected to the
printer's connector.
Press the feeder toward the printer firmly
to ensure good contact of both
connectors.
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