Chapter 6 Contents
6-1 Troubleshooting............................................................................................................................... 6-4
6-1-1 General error handling............................................................................................................... 6-4
(1) Maintenance messages............................................................................................................. 6-4
(2) Error messages ......................................................................................................................... 6-7
6-1-2 Diagnostic (Service error messages) ...................................................................................... 6-11
(1) A0 Zero cross signal error.................................................................................................... 6-12
(2) A2 Abnomal high temperature error..................................................................................... 6-12
(3) B2 Option paper feeder PF-60 (Top) paper feed motor error .............................................. 6-13
(4) B3 Option paper feeder PF-60 (Middle) paper feed motor error.......................................... 6-13
(5) B4 Option paper feeder PF-60 (Bottom) paper feed motor error ....................................... 6-13
(6) C0 Option paper feeder PF-60 communication error........................................................... 6-14
(7) C1 Option duplexer DU-60 communication error................................................................. 6-14
(8) C2 Option duplexer DU-60 side registration error................................................................ 6-14
(9) C4 Option sorter SO-60 communication error ..................................................................... 6-15
(10) CE Option bulk paper feeder PF-8E motor error ............................................................... 6-16
(11) CF Option bulk paper stacker HS-8E motor error.............................................................. 6-16
(12) E0 Communication error .................................................................................................... 6-16
(13) E1 Main motor error ........................................................................................................... 6-17
(14) E2 Laser scanner unit (Polygon motor) error..................................................................... 6-18
(15) E3 Laser scanner unit (Pin photo diode sensor) error ....................................................... 6-19
(16) E4 Fuser unit error ............................................................................................................. 6-20
(17) E5 Eraser lamp error.......................................................................................................... 6-21
(18) E9 Toner motor error ......................................................................................................... 6-22
(19) ED Flash ROM error .......................................................................................................... 6-23
(20) F0 LCD controller board error ............................................................................................ 6-23
(21) F1 System DIMM [board] error .......................................................................................... 6-23
(22) F2 Main or expanded memory error .................................................................................. 6-24
(23) F3 General failure .............................................................................................................. 6-24
(24) 99 Toner refreshing mode error ......................................................................................... 6-24
6-1-3 Other problems ........................................................................................................................ 6-25
(1) False “Paper feed unit Open” .................................................................................................. 6-25
(2) False “Top cover Open”........................................................................................................... 6-25
(3) False “Side cover Open”.......................................................................................................... 6-26
(4) Defective waste toner bottle detecting..................................................................................... 6-26
(5) Defective paper jam detecting ................................................................................................. 6-27
(6) Defective paper gauge sensing ............................................................................................... 6-27
(7) Defective paper size detecting ................................................................................................ 6-27
(8) Defective message displaying (LCD) ...................................................................................... 6-28
(9) Defective face up/down solenoid operating............................................................................. 6-29