9-8
Troubleshooting
E-0012 Memory overflow Unable to continue the job as the
memory is used up.
Change the print resolution from Fast
1200 to 600 dpi. Refer to Printer Driver
User Guide.
E-0014 Paper size error The paper size in the paper source
is different from the printer driver or
KYOCERA Client Tool setting.
Load the proper size of paper in the
paper source.
E-0015 — The USB cable is not connected. Press [Stop] ( ) and connect the USB
cable.
The PC is powered off. Press [Stop] ( ) and turn the PC power
on.
Cannot find KYOCERA Client Tool. Press [Stop] ( ) and open KYOCERA
Client Tool.
— Not connected. The USB cable is not connected. Connect the USB cable.
The machine is powered off. Turn the machine power on.
Cannot find the appropriate driver. Install the appropriate driver.
E-0016 An error occurs in image
processing by the side of PC.
E-0019 — The machine cannot run this
program due to unusable original
size is registered in the program.
Press [Stop] ( ) and change the
program settings.
E-0020 The toner cartridge is not install
correctly.
Check the toner cartridge.
J-0511 Paper jam A paper jam has occurred. Refer to Clearing Paper Jams on
page 9-9 and remove the jammed paper.
PF Add paper A paper jam has occurred in the
cassette.
Refer to Clearing Paper Jams on
page 9-9 and remove the jammed paper.
There is no paper in the paper
source.
Load paper into the paper source.
— Toner is running out. It is almost time to replace the
toner cartridge.
Obtain a new toner cartridge.
* Events for which the Status Monitor provides notification can be set in the Configuration. Refer to Configuration
on page 3-51.
Error Code
Message displayed in
KYOCERA Client Tool
and Status Monitor*
Meaning Remedy
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