Kyocera TASKalfa 356ci

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10-62

Troubleshooting > Clearing Paper Jams

Remove any jammed paper.

Open the cover (A2).

Remove any jammed paper.

Open the duplex unit (A3).

Main Page

Default Chapter1
- Operation Guide1
- Table of Contents3
Contents11
Preface11
Overview11
Machine Features12
Color and Image Quality Functions17
- Basic Color Modes17
- Adjusting Image Quality and Color18
Guides Provided with the Machine19
About the Operation Guide (this Guide)21
- Structure of the Guide21
- Conventions Used in this Guide22
Menu Map24
Legal and Safety Information44
Notice45
- Safety Conventions in this Guide45
- Environment46
- Precautions for Use47
- Laser Safety (Europe)48
- Legal Restriction on Copying/Scanning49
- En Iso 777949
- Ek1-Itb 200049
- Legal Information50
- Regarding Trade Names50
- Energy Saving Control Function56
- Automatic 2-Sided Print Function56
- Resource Saving - Paper56
- Environmental Benefits of "Power Management56
- Energy Star (ENERGY STAR®) Program57
Installing and Setting up the Machine58
Part Names (Machine Exterior)59
Part Names (Connectors/Interior)61
Part Names (with Optional Equipments Attached)62
Connecting the Machine and Other Devices63
Connecting Cables64
- Connecting LAN Cable64
- Connecting USB Cable65
- Connecting the Power Cable65
Power On/Off66
- Power on66
- Power off66
Using the Operation Panel67
- Operation Panel Keys67
- Adjusting the Operation Panel Angle68
Touch Panel69
- Home Screen69
- Display for Device Information73
- Display Setting Screen73
- Functions Key74
- Using the Screen74
- Display of Keys that Cannot be Set75
- Original Preview76
- Enter Key and Quick No. Search Key78
- Search Key78
- Help Screen79
- Accessibility Functions (Magnifying the View)80
Login/Logout81
- Login81
- Logout82
- Simple Login82
Default Settings of the Machine83
- Setting Date and Time83
- Network Setup (LAN Cable Connection)84
Energy Saver Function86
- Low Power Mode86
- Sleep86
- Auto Sleep87
- Sleep Rules (Models for Europe)87
- Sleep Level (Energy Saver) (Models Except for Europe)87
- Energy Saver Recovery Level87
- Weekly Timer Settings87
Quick Setup Wizard88
Installing Software90
- Software on DVD (Windows)90
- Installing Software in Windows91
- Finish the Installation93
- Uninstalling the Software97
- Installing Software in Mac Computer98
- Setting TWAIN Driver100
- Setting WIA Driver102
Checking the Counter103
Additional Preparations for the Administrator104
- Sending Documents to a PC104
- Strengthening the Security104
Command Center RX106
- Accessing Command Center RX107
- Changing Security Settings108
- Changing Device Information110
- E-Mail Settings112
- Registering Destinations116
- Creating a New Custom Box117
- Printing a Document Stored in a Custom Box118
Transferring Data from Our Other Products120
- Migrating the Address Book120
Preparation before Use124
Loading Paper125
- Precaution for Loading Paper125
- Selecting the Paper Feeder Units126
- Loading in the Cassettes127
- Load Paper128
- Loading in the Large Capacity Feeder131
Paper Stopper133
Envelope Stack Guide133
Stack Level Adjuster134
Preparation for Sending a Document to a Shared Folder in a PC135
- Making a Note of the Computer Name and Full Computer Name135
- Making a Note of the User Name and Domain Name136
- Creating a Shared Folder, Making a Note of a Shared Folder137
- Configuring Windows Firewall141
Registering Destinations in the Address Book145
- Adding a Destination (Address Book)145
- Adding a Destination on One Touch Key (One Touch Key)152
Printing from PC154
- Printer Driver Print Settings Screen155
- Displaying the Printer Driver Help156
- Changing the Default Printer Driver Settings (Windows 7)156
Printing from PC157
- Printing on Standard Sized Paper157
- Start Printing158
- Printing on Non-Standard Sized Paper159
- Banner Printing162
- Canceling Printing from a Computer166
Printing from the Handheld Device167
- Printing by Airprint167
- Printing by Google Cloud Print167
- Printing by Mopria167
Printing Data Saved in the Printer168
- Specifying the Job Box from a Computer and Storing the Job168
- Printing Documents from Private Print Box169
- Deleting the Documents Stored in the Private Print Box169
- Printing Document from Stored Job Box170
- Deleting the Documents Stored in the Stored Job Box170
- Printing Document from Quick Copy Box171
- Deleting the Documents Stored in the Quick Copy Box171
- Printing Document from Proof and Hold Box172
- Deleting the Documents Stored in the Proof and Hold Box172
Monitoring the Printer Status (Status Monitor)173
- Quick View State173
- Printing Progress Tab174
- Paper Tray Status Tab174
- Toner Status Tab174
- Alert Tab175
- Status Monitor Context Menu175
- Accessing the Status Monitor176
- Exiting the Status Monitor176
- Status Monitor Notification Settings176
Operation on the Machine177
Loading Originals178
- Placing Originals on the Platen178
- Loading Originals in the Document Processor179
- Place the Originals180
Loading Paper in the Multi Purpose Tray182
- The Operation Panel183
Program185
- Registering Programs186
- Recalling Programs186
- Editing Programs187
- Deleting Programs187
Application188
- Installing Applications188
- Activating Applications189
- Deactivating Applications190
- Uninstalling Applications190
Registering Shortcuts (Copy, Send, and Document Box Settings)191
- Adding Shortcuts191
- Editing Shortcuts192
- Deleting Shortcuts192
Copying193
- Basic Operation193
- Interrupt Copy195
- Canceling Jobs196
Frequently-Used Sending Method197
Sending Document Via E-Mail198
- Configuring Settings before Sending198
- Sending Scanned Document Via E-Mail198
Sending Document to Desired Shared Folder on a Computer (Scan to PC)199
- Configuring Settings before Sending199
- Sending Document to Desired Shared Folder on a Computer199
Sending Document to Folder on an FTP Server (Scan to FTP)202
- Configuring Settings before Sending202
- Sending Document to Folder on an FTP Server202
Scanning Using TWAIN or WIA204
- Configuring Settings before Sending204
- Scanning Document Using Application204
Scanning Document Stored in a Custom Box205
- Configuring Settings before Sending205
- Scanning Document Stored in a Box205
Useful Sending Method206
WSD Scan207
- Executing WSD Scan208
DSM Scan209
- Configuring Settings before Sending209
- Executing DSM Scan209
Scanning with File Management Utility211
- Configuring Settings before Sending211
- Using FMU Connection to Scan an Original211
Sending to Different Types of Destinations (Multi Sending)212
Send to Me (E-Mail)213
- Configuring Settings before Sending213
- Sending a Document to the Mail Address of the Logged in User213
Canceling Sending Jobs214
- Canceling Scanning214
Handling Destination215
- Specifying Destination215
- Choosing from the Address Book215
- Choosing from the One Touch Key217
- Choosing from the Speed Dial217
- Checking and Editing Destinations218
- Confirmation Screen of Destinations219
- Recall219
How to Use the FAX Function220
Using Document Boxes221
- What Is Custom Box221
- What Is Job Box221
- What Is Removable Memory Box222
- Fax Box222
- Basic Operation for Document Box222
- Document List223
- Creating a New Custom Box227
- Editing Custom Box228
- Deleting Custom Box229
- Storing Documents to a Custom Box229
- Printing Documents in Custom Box230
- Saving Scanned Documents to a Custom Box231
- Sending Documents in Custom Box232
- Sending Documents in Custom Box to E-Mail Address of Logged in User232
- Sending Documents in Custom Box to E- Mail Address of Logged in User232
- Moving Documents in Custom Box233
- Copying Documents in Custom Box into Other Boxes234
- Copying Documents in Custom Box to Removable Memory234
- Copying Documents in234
- Custom Box to Removable Memory234
- Joining Documents in Custom Box235
- Deleting Documents in Custom Box236
Job Box237
- Outputting Repeat Copy Jobs237
- Form for Form Overlay238
Operating Using Removable USB Memory239
- Printing Documents Stored in Removable USB Memory239
- Saving Documents to USB Memory (Scan to USB)241
- Check the USB Memory Information242
- Removing USB Memory242
Using the Internet Browser243
- Launching and Exiting the Browser243
- Using the Browser Screen244
Manual Staple245
- Load the Paper246
Using Various Functions247
Functions Available on the Machine248
- About Functions Available on the Machine248
- How to Select Functions248
- Copy248
- Send251
- Custom Box (Store File, Printing, Send)253
- Removable Memory (Store File, Printing Documents)257
- Printing Documents258
Functions259
- Original Size260
- Paper Selection261
- Mixed Size Originals262
- Original Orientation264
- Collate/Offset265
- Staple/Punch266
- Paper Output269
- Density270
- Original Image270
- Ecoprint271
- Color Selection271
- Color Balance272
- Hue Adjustment273
- One-Touch Image Adjust274
- Sharpness276
- Contrast276
- Background Density Adj. (Background Density Adjustment)277
- Saturation277
- Prevent Bleed-Thru278
- Zoom278
- Combine280
- Margin/Centering, Margin, Centering282
- Border Erase283
- Duplex285
- Cover287
- Form Overlay288
- Page #289
- Memo Page291
- Poster292
- Image Repeat293
- Text Stamp294
- Bates Stamp296
- Continuous Scan298
- Negative Image298
- Mirror Image298
- Job Finish Notice299
- File Name Entry299
- Priority Override300
- Repeat Copy300
- OHP Backing Sheet301
- DP Read Action302
- Skip Blank Page302
- Quiet Mode302
- 2-Sided/Book Original303
- Sending Size304
- File Format305
- Pdf Encryption Functions307
- File Separation309
- Scan Resolution309
- E-Mail Subject/Body310
- Send and Print310
- Send and Store311
- FTP Encrypted TX311
- File Size Confirmation312
- Delete after Printed312
- Delete after Transmitted312
- Storing Size313
- Long Original313
- Encrypted PDF Password314
- JPEG/TIFF Print314
- XPS Fit to Page314
Status/Job Cancel315
Checking Job Status316
- Displaying Status Screens316
- Details of the Status Screens317
- Checking Detailed Information of Jobs322
Checking Job History323
- Checking the Detailed Information of Histories324
- Sending the Log History324
Job Operation325
- Pause and Resumption of Jobs325
- Canceling of Jobs325
- Priority Override for Waiting Jobs325
- Reordering Print Jobs326
Device/Communication327
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)328
Setup and Registration (System Menu)329
System Menu330
- Operation Method330
- System Menu Settings332
- Cassette/Mp Tray Settings332
- Cassette/Mp Tray Settings335
- Mp Tray Setting336
- Common Settings337
- Default Screen337
  - Error Handling342
  - Orientation Confirmation344
  - Color Toner Empty Action344
  - Function Defaults345
- Keyboard Layout348
- Usb Keyboard Type348
  - System Stamp348
  - Offset Documents by Job352
  - Offset One Page Documents352
- Low Toner Alert Level352
  - Message Board Settings354
  - Remote Printing354
- Home355
- Copy355
- Send356
- Document Box/Removable Memory361
- Fax362
- Printer362
- Report365
- Admin Report Settings366
- Sending Log History366
- Login History Settings367
- Device Log History Settings368
- Secure Comm. Error Log369
- System/Network370
- Optional Network375
- Wireless Network376
- Security Level377
- Interface Block Setting377
- Data Security378
- Optional Function379
- Restart Entire Device379
- Edit Destination380
- User Login/Job Accounting380
- User Property380
- Date/Timer/Energy Saver381
- Adjustment/Maintenance384
- Internet386
- Application386
User Authentication and Accounting (User Login, Job Accounting)387
Overview of User Login Administration388
- Managing the Job Account from PC388
- Managing the Users to Use TWAIN for Scanning388
- Managing the Users to Use WIA for Scanning388
- Managing the Users to Send Faxes from a PC388
Enabling User Login Administration389
Setting User Login Administration391
- Authentication Security391
- Adding a User (Local User List)394
- Changing User Properties398
- User Login Administration for Printing402
- Managing the Users to Scan Using TWAIN403
- Managing the Users to Scan Using WIA404
- Managing the Users that Send Faxes from a PC405
- Local Authorization406
- Group Authorization Settings407
- Guest Authorization Set410
- Obtain NW User Property413
- Simple Login Settings415
- ID Card Settings418
- PIN Code Authorization419
Using User Login Administration420
- Login/Logout420
Overview of Job Accounting421
- To Manage the Number of Sheets Used on Jobs Printed from a PC421
- Managing the Scan Job Account by Using TWAIN421
- Managing the Scan Job Account by Using WIA421
- Managing the FAX Job Transmitted from a PC421
Enabling Job Accounting422
- Job Accounting Access423
Job Accounting (Local)424
- Adding an Account424
- Restricting the Use of the Machine425
- Editing an Account426
- Deleting an Account427
- Job Accounting for Printing428
- Job Accounting for Scan Using TWAIN429
- Job Accounting for Scan Using WIA430
- Job Accounting for the FAX Transmitted from a Computer431
Configuring Job Accounting432
- Default Setting432
- Counting the Number of Pages Printed435
- Print Accounting Report437
Using Job Accounting438
- Login/Logout438
Apply Limit439
Copier/Printer Count440
Unknown ID Job441
10 Troubleshooting442
Regular Maintenance443
- Cleaning443
- Cleaning Glass Platen443
- Cleaning Inside of the Document Processor443
- Cleaning Slit Grass444
- Toner Container Replacement445
- Replace the Waste Toner Box448
- Loading Paper454
- Replacing Staples (Inner Finisher)455
- Replacing Staples (1,000-Sheet Finisher)456
- Replacing Staples (3,000-Sheet Finisher)458
- Disposing of the Punch Waste460
Troubleshooting464
- Solving Malfunctions464
- Machine Operation Trouble464
- Printed Image Trouble467
- Color Printing Trouble470
- Responding to Messages471
Adjustment/Maintenance484
- Overview of Adjustment/Maintenance484
- Color Registration Procedure484
- Tone Curve Adjustment489
- Drum Refresh490
- Calibration491
- Laser Scanner Cleaning491
- Developer Refresh491
- Altitude Adjustment491
Clearing Paper Jams492
- Jam Location Indicators492
- Remove any Jammed Paper in Cassette 1 and 2493
- Remove any Jammed Paper in Cassette 3 (500-Sheet X)495
- Remove any Jammed Paper in Cassette 3 (2000-Sheet X 1)497
- Remove any Jammed Paper in Cassette 4 (500-Sheet X)499
- Remove any Jammed Paper in the Multi Purpose Tray501
- Remove any Jammed Paper in Right Cover 1502
- Remove any Jammed Paper in Right Cover 2505
- Remove any Jammed Paper in Right Cover 3 (500-Sheet X 2)506
- Remove any Jammed Paper in Right Cover 3 (2000-Sheet X 1)507
- Remove any Jammed Paper in the Bridge Unit508
- Remove any Jammed Paper in the Mailbox509
- Remove any Jammed Paper in the Inner Finisher510
- Remove any Jammed Paper in the Document Processor (Reverse Automatic)511
- Remove any Jammed Paper in the Document Processor (Dual Scan)513
- Remove any Jammed Paper in the 1,000-Sheet Finisher514
- Remove any Jammed Paper in 3,000-Sheet Finisher (Tray A)516
- Remove any Jammed Paper in 3,000-Sheet Finisher (Tray B)518
Clearing a Staple Jam520
- Clearing a Staple Jam of the Inner Finisher520
- Clearing a Staple Jam of the 1,000-Sheet Finisher521
- Clearing a Staple Jam of the 3,000-Sheet Finisher523
11 Appendix525
Optional Equipment526
- Overview of Optional Equipment526
- Optional Applications532
Character Entry Method534
- Entry Screens534
- Entering Characters536
Paper537
- Basic Paper Specifications537
- Choosing the Appropriate Paper538
- Special Paper541
- Recycled Paper544
Specifications545
- Machine545
- Copy Functions547
- Printer Functions547
- Scanner Functions548
- Document Processor548
- Paper Feeder (500-Sheet)549
- Paper Feeder (500-Sheet X 2)549
- Paper Feeder (2,000-Sheet)549
- Inner Finisher550
- Mailbox550
- Job Separator551
- 1,000-Sheet Finisher551
- Punch Unit (for 1,000-Sheet Finisher)551
- 3,000-Sheet Finisher552
Glossary553
Index556
- Energy Star (ENERGY STAR®) Program558

Kyocera TASKalfa 356ci - Page 503

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