Kyocera TASKalfa 8353ci

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Troubleshooting > Clearing Paper Jams

Open the conveyor guide (D1).

Remove any jammed paper.

Return the conveyor guide (D1) to the original position.

Return the cover to the original position.

Main Page

Table of Contents3
Overview13
Machine Features14
Color and Image Quality Functions20
Basic Color Modes20
Adjusting Image Quality and Color21
Guides Provided with the Machine23
About the Operation Guide (this Guide)25
Structure of the Guide25
Conventions Used in this Guide26
Menu Map29
Legal and Safety Information52
Notice53
Safety Conventions in this Guide53
Environment54
Precautions for Use55
Laser Safety (Europe)56
Safety of Laser Beam (Usa)57
Safety Instructions Regarding the Disconnection of Power58
Compliance and Conformity58
Radio Tag Technology59
Other Precautions (for Users in California, the United States)59
Legal Restriction on Copying/Scanning59
En Iso 777959
Ek1-Itb 200059
Wireless Connection (Mexico Only)59
Security Precautions When Using Wireless LAN (if Equipped)59
Limited Use of this Product (if Equipped)60
Legal Information61
Energy Saving Control Function67
Automatic 2-Sided Print Function67
Resource Saving - Paper67
Environmental Benefits of "Power Management67
Energy Star (ENERGY STAR®) Program67
Installing and Setting up the Machine68
Part Names (Machine Exterior)69
Part Names (Connectors/Interior)71
Part Names (with Optional Equipments Attached)72
Connecting the Machine and Other Devices73
Connecting Cables74
Connecting LAN Cable74
Connecting USB Cable76
Connecting the Power Cable77
Power On/Off78
Power on78
Power off78
Using the Operation Panel79
Operation Panel Keys79
Adjusting the Operation Panel Angle79
Touch Panel80
Using the Touch Panel80
Home Screen81
Assigning Functions to Function Keys85
Display for Device Information87
Display Setting Screen87
Functions Key88
Using the Screen88
Display of Keys that Cannot be Set89
Original Preview89
Entering Numbers92
Using the Enter Key93
Using the Quick No. Search Key93
Help Screen94
Accessibility Functions (Magnifying the View)95
Login/Logout96
Login96
Logout97
Default Settings of the Machine98
Setting Date and Time98
Network Setup99
Configuring the Wired Network99
Configuring the Wireless Network101
Setting Wi-Fi Direct105
Configuring NFC107
Energy Saver Function108
Low Power Mode108
Sleep109
Auto Sleep109
Sleep Rules (Models for Europe)109
Sleep Level (Energy Saver) (Models Except for Europe)110
Energy Saver Recovery Level110
Weekly Timer Settings110
Power off Timer (Models for Europe)110
Quick Setup Wizard111
Installing Software114
Software on DVD (Windows)114
Installing Software in Windows115
Uninstalling the Software121
Installing Software in Mac Computer122
Setting TWAIN Driver124
Setting WIA Driver126
Checking the Counter127
Additional Preparations for the Administrator128
Sending Documents to a PC128
Strengthening the Security128
Command Center RX130
Accessing Command Center RX131
Changing Security Settings132
Changing Device Information133
E-Mail Settings134
Registering Destinations137
Creating a New Custom Box138
Printing a Document Stored in a Custom Box139
Transferring Data from Our Other Products140
Migrating the Address Book140
Preparation before Use146
Loading Paper147
Precaution for Loading Paper147
Selecting the Paper Feeder Units148
Loading in the Cassettes149
Loading in the Large Capacity Feeder153
Loading in the Side Feeder (3,000-Sheet)157
Precautions for Outputting Paper159
Right Tray159
Side Feeder Top Tray159
Folding Unit (for 4,000-Sheet Finisher)160
Folding Unit (for 100-Sheet Staple Finisher)161
Preparation for Sending a Document to a Shared Folder in a PC162
Making a Note of the Computer Name and Full Computer Name162
Making a Note of the User Name and Domain Name163
Creating a Shared Folder, Making a Note of a Shared Folder164
Configuring Windows Firewall167
Turn off Password-Protected Sharing (Windows 10 Only)172
Scan to Folder Setup Tool for SMB174
Registering Destinations in the Address Book178
Adding a Destination (Address Book)178
Adding a Destination on One Touch Key (One Touch Key)185
Printing from PC187
Printer Driver Properties Screen188
Displaying the Printer Driver Help189
Changing the Default Printer Driver Settings (Windows 10)189
Printing from PC190
Printing on Standard Sized Paper190
Printing on Non-Standard Sized Paper192
Banner Printing195
Canceling Printing from a Computer201
Printing from the Handheld Device202
Printing by Airprint202
Printing by Google Cloud Print202
Printing by Mopria202
Printing with Wi-Fi Direct202
Printing with NFC203
Printing Data Saved in the Printer204
Specifying the Job Box from a Computer and Storing the Job204
Printing Documents from Private Print Box205
Deleting the Documents Stored in the Private Print Box205
Printing Document from Stored Job Box206
Deleting the Documents Stored in the Stored Job Box206
Printing Document from Quick Copy Box207
Deleting the Documents Stored in the Quick Copy Box207
Printing Document from Proof and Hold Box208
Deleting the Documents Stored in the Proof and Hold Box208
Monitoring the Printer Status (Status Monitor)209
Accessing the Status Monitor209
Exiting the Status Monitor209
Quick View State209
Printing Progress Tab210
Paper Tray Status Tab210
Toner Status Tab210
Alert Tab211
Status Monitor Context Menu211
Status Monitor Notification Settings212
Operation on the Machine213
Loading Originals214
Placing Originals on the Platen214
Loading Originals in the Document Processor216
Loading Paper in the Multipurpose Tray218
Program223
Registering Programs224
Recalling Programs224
Editing Programs225
Deleting Programs225
Application226
Installing Applications226
Activating Applications227
Deactivating Applications228
Uninstalling Applications228
Registering Shortcuts (Copy, Send, and Document Box Settings)229
Adding Shortcuts229
Editing Shortcuts230
Deleting Shortcuts230
Copying231
Basic Operation231
Proof Copy233
Interrupt Copy234
Canceling Jobs234
Frequently-Used Sending Method235
Sending Document Via E-Mail236
Configuring Settings before Sending236
Sending Scanned Document Via E-Mail236
Sending Document to Desired Shared Folder on a Computer (Scan to PC)237
Configuring Settings before Sending237
Sending Document to Desired Shared Folder on a Computer237
Sending Document to Folder on an FTP Server (Scan to FTP)240
Configuring Settings before Sending240
Sending Document to Folder on an FTP Server240
Scanning Using TWAIN or WIA242
Configuring Settings before Sending242
Scanning Document Using Application242
Scanning Document Stored in a Custom Box243
Configuring Settings before Sending243
Scanning Document Stored in a Box243
Useful Sending Method244
WSD Scan245
Installing the Driver245
Executing WSD Scan246
DSM Scan247
Configuring Settings before Sending247
Executing DSM Scan247
Scanning with File Management Utility249
Configuring Settings before Sending249
Using FMU Connection to Scan an Original249
Sending to Different Types of Destinations (Multi Sending)250
Send to Me (E-Mail)251
Configuring Settings before Sending251
Sending a Document to the Mail Address of the Logged in User251
Using a FAX Server to Send (FAX Server Send)252
Canceling Sending Jobs254
Handling Destination255
Specifying Destination255
Choosing from the Address Book255
Choosing from the One Touch Key257
Choosing from the Speed Dial257
Choosing from the Destination History258
Checking and Editing Destinations259
Confirmation Screen of Destinations260
Recall261
How to Use the FAX Function262
Using Document Boxes263
What Is Custom Box263
What Is Job Box263
What Is USB Drive Box264
Fax Box264
Basic Operation for Document Box264
Creating a New Custom Box268
Editing Custom Box269
Deleting Custom Box270
Storing Documents to a Custom Box270
Printing Documents in Custom Box271
Saving Scanned Documents to a Custom Box272
Sending Documents in Custom Box273
Sending Documents in Custom Box to E-Mail Address of Logged in User274
Moving Documents in Custom Box274
Copying Documents in Custom Box into Other Boxes275
Copying Documents in Custom Box to USB Drive275
Joining Documents in Custom Box276
Deleting Documents in Custom Box277
Job Box278
Outputting Repeat Copy Jobs278
Form for Form Overlay278
Operating Using Removable USB Drive280
Printing Documents Stored in Removable USB Drive280
Saving Documents to USB Drive (Scan to USB)282
Check the USB Drive Information283
Removing USB Drive283
Using the Internet Browser284
Launching and Exiting the Browser284
Using the Browser Screen285
Manual Staple286
Using Various Functions288
Functions Available on the Machine289
About Functions Available on the Machine289
Copy289
Send292
Custom Box (Store File, Printing, Send)295
USB Drive (Store File, Printing Documents)301
Functions304
Original Size305
Paper Selection306
Mixed Size Originals308
Original Orientation311
Fold312
Collate/Offset313
Staple/Punch314
Paper Output318
ID Card Copy319
Density319
Original Image320
Ecoprint321
Color Selection322
Color Balance323
Hue Adjustment324
One-Touch Image Adjust325
Sharpness327
Contrast327
Background Density Adj. (Background Density Adjustment)328
Saturation328
Prevent Bleed-Thru329
Trapping329
Erase Colors330
Zoom330
Combine333
Margin/Centering, Margin, Centering335
Border Erase, Border Erase/Full Scan336
Booklet338
Duplex341
Cover344
Form Overlay345
Erase Shadowed Areas346
Insert Sheets/Chapters349
Memo Page350
Poster351
Image Repeat352
Text Stamp353
Bates Stamp356
Continuous Scan359
Auto Image Rotation359
Negative Image360
Mirror Image360
Job Finish Notice360
File Name Entry361
Priority Override361
Repeat Copy362
OHP Backing Sheet363
DP Read Action364
Skip Blank Page364
2-Sided/Book Original, Book Original365
Sending Size366
File Format367
File Separation372
Scan Resolution372
E-Mail Subject/Body373
Send and Print373
Send and Store373
FTP Encrypted TX374
File Size Confirmation374
Delete after Printed374
Delete after Transmitted374
Storing Size375
Long Original375
Encrypted PDF Password376
JPEG/TIFF Print376
XPS Fit to Page376
Status/Job Cancel377
Checking Job Status378
Details of the Status Screens379
Checking Detailed Information of Jobs384
Checking Job History385
Checking the Detailed Information of Histories386
Sending the Log History386
Job Operation387
Pause and Resumption of Jobs387
Canceling of Jobs387
Priority Override for Waiting Jobs387
Reordering Print Jobs388
Device/Communication389
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)390
Operation Method392
System Menu392
System Menu Settings394
Counter397
Cassette/Mp Tray Settings397
Common Settings400
Home425
Copy426
Send427
Document Box/Usb Drive432
Fax433
Printer433
Report437
System/Network443
Edit Destination467
User Login/Job Accounting468
User Property468
Date/Timer/Energy Saver468
Adjustment/Maintenance472
Internet475
Application475
User Authentication and Accounting (User Login, Job Accounting)476
Overview of User Login Administration477
Managing the Job Account from PC477
Managing the Users to Use TWAIN for Scanning477
Managing the Users to Use WIA for Scanning477
Managing the Users to Send Faxes from a PC477
Enabling User Login Administration478
Setting User Login Administration480
Authentication Security480
Adding a User (Local User List)483
Changing User Properties487
User Login Administration for Printing490
Managing the Users to Scan Using TWAIN491
Managing the Users to Scan Using WIA492
Managing the Users that Send Faxes from a PC493
Local Authorization494
Group Authorization Settings495
Guest Authorization Set498
Obtain NW User Property501
Simple Login Settings503
ID Card Settings506
PIN Code Authorization507
Using User Login Administration508
Login/Logout508
Overview of Job Accounting509
To Manage the Number of Sheets Used on Jobs Printed from a PC509
Managing the Scan Job Account by Using TWAIN509
Managing the Scan Job Account by Using WIA509
Managing the FAX Job Transmitted from a PC509
Enabling Job Accounting510
Job Accounting Access511
Job Accounting (Local)512
Adding an Account512
Restricting the Use of the Machine513
Editing an Account515
Deleting an Account516
Job Accounting for Printing517
Job Accounting for Scan Using TWAIN518
Job Accounting for Scan Using WIA520
Job Accounting for the FAX Transmitted from a Computer521
Configuring Job Accounting522
Default Setting522
Counting the Number of Pages Printed525
Print Accounting Report528
Using Job Accounting529
Login/Logout529
Apply Limit530
Copy/Printer Count531
Unknown User Settings532
Unknown ID Job532
Registering Information for a User Whose ID Is Unknown533
10 Troubleshooting534
Regular Maintenance535
Cleaning535
Cleaning Glass Platen535
Cleaning Inside of the Document Processor535
Cleaning Slit Glass536
Cleaning Separator537
Cleaning Transfer Roller538
Toner Container Replacement540
Replace the Waste Toner Box544
Loading Paper546
Replacing Staples (4,000-Sheet Finisher)547
Replacing Staples (100-Sheet Staple Finisher)549
Replacing Staples (Folding Unit)550
Disposing of the Staple Waste552
Disposing of the Punch Waste554
Troubleshooting556
Solving Malfunctions556
Machine Operation Trouble556
Printed Image Trouble561
Color Printing Trouble564
Remote Operation565
Responding to Messages567
Adjustment/Maintenance587
Overview of Adjustment/Maintenance587
Color Registration Procedure587
Tone Curve Adjustment591
Drum Refresh592
Calibration593
Laser Scanner Cleaning593
Developer Refresh593
Clearing Paper Jams594
Jam Location Indicators594
Remove any Jammed Paper in Cassette 1596
Remove any Jammed Paper in Cassette 1597
Remove any Jammed Paper in Cassette 2599
Remove any Jammed Paper in Cassette 3603
Remove any Jammed Paper in Cassette 5 (Side Feeder (3,000-Sheet))603
Remove any Jammed Paper in Cassette 4603
Remove any Jammed Paper in Cassette 5 (Side Feeder (500-Sheet×3)/Large Capacity Side Feeder (500, 1,500-Sheet×2))605
Remove any Jammed Paper in Cassette 6, 7 (Side Feeder (500-Sheet×3))608
Remove any Jammed Paper in Cassette 6 (Large Capacity Side Feeder (500, 1,500-Sheet×2))610
Remove any Jammed Paper in Cassette 7 (Large Capacity Side Feeder (500, 1,500-Sheet×2))613
Remove any Jammed Paper in the Multipurpose Tray617
Remove any Jammed Paper in Right Cover 1618
Remove any Jammed Paper in Right Cover 3622
Remove any Jammed Paper in the Upper Left Tray/4,000-Sheet Finisher (Tray C)625
Remove any Jammed Paper in Right625
Remove any Jammed Paper in the Lower Left Tray626
Remove any Jammed Paper in the Right Tray627
Remove any Jammed Paper in the Top Cover, Right Cover 1 (Side Feeder (500-Sheet×3)/Large Capacity Side Feeder (500, 1,500-Sheet×2))628
Remove any Jammed Paper in Right Cover 2 (Side Feeder (500-Sheet×3)/Large Capacity Side Feeder (500, 1,500-Sheet×2))630
Remove any Jammed Paper in the Mailbox632
Remove any Jammed Paper in the Document Processor633
Remove any Jammed Paper in the 4,000-Sheet Finisher/100-Sheet Staple Finisher (Inner)634
Remove any Jammed Paper in the 4,000-Sheet Finisher/100-Sheet Staple Finisher (Tray A)636
Remove any Jammed Paper in the 4,000-Sheet Finisher/100-Sheet Staple Finisher (Tray B)639
Remove any Jammed Paper in the Folding Unit (4,000-Sheet Finisher)642
Remove any Jammed Paper in the Folding Tray (4,000-Sheet Finisher)648
Remove any Jammed Paper in the Folding Unit (100-Sheet Staple Finisher)652
Remove any Jammed Paper in the Folding Tray (100-Sheet Staple Finisher)657
Clearing a Staple Jam662
Clearing a Staple Jam of the 4,000-Sheet Finisher662
Clearing a Staple Jam of the 100-Sheet Staple Finisher664
Clearing a Staple Jam of the Folding Unit (4,000-Sheet Finisher)667
Clearing a Staple Jam of the Folding Unit (100-Sheet Staple Finisher)671
11 Appendix676
Optional Equipment677
Overview of Optional Equipment677
Applications682
Starting Application Use682
Checking Details of Application683
Character Entry Method684
Entry Screens684
Entering Characters686
Paper687
Basic Paper Specifications687
Choosing the Appropriate Paper688
Special Paper690
Machine690
Specifications694
Machine694
Copy Functions696
Printer Functions697
Scanner Functions698
Document Processor698
Side Feeder (500-Sheet×3)699
Large Capacity Side Feeder (500, 1,500-Sheet×2)699
Side Feeder (3,000-Sheet)699
4,000-Sheet Finisher700
100-Sheet Staple Finisher701
Punch Unit (for 4,000-Sheet/100-Sheet Staple Finisher)701
Mailbox (for 4,000-Sheet Finisher)702
Folding Unit (for 4,000-Sheet Finisher)702
Folding Unit (for 100-Sheet Staple Finisher)703
Banner Tray704
Glossary705
Index710

Kyocera TASKalfa 8353ci - Page 635

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