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Troubleshooting > Troubleshooting When Feeding Paper
Troubleshooting When Feeding Paper
If problems occur in paper feeding and output, such as paper jams and multifeeds, implement appropriate procedures.
1
Check the operation environment.
2
Check the condition and settings of paper.
3
Take corrective action according to each symptom.
If the problem is not solved even after confirming the above step 1 and 2, take corrective
action according to each symptom.
Checkpoints Corrective Actions
Reference
Page
Is the paper loaded correctly? Load the paper correctly. ―
Check the position of the paper length
guide and width guide of the cassette or
MP tray, and adjust it correctly.
page 7-15
Checkpoints Corrective Actions
Reference
Page
Has the paper absorb moisture? Replace the paper with new one. ―
Has the paper curling, folds, or
creases?
Replace the paper with new one. ―
Adjust the amount of curling with the
decurl setting (main unit or Inverter and
Decurler Unit).
page 5-7
page 5-9
page 6-5
page 6-6
Are the paper type and weight
settings correct?
Check the type and weight of paper in the
System Menu, and change to the correct
setting.
page 15-13
page 15-14
page 15-16
page 15-17
Is the message showing paper
jam displayed?
Clear the jammed paper until the
message disappears.
page 19-21
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