Kyocera Taskalfa Pro 15000c

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19-32

Troubleshooting > Clearing a Staple Jam

Close the face plate.

Install the Staple Cartridge Holder (A).

Return the Front Cover 1 to the original position.

IMPORTANT

If you close the face plate with the staple remaining, staple jam may occur again and

cause the damage in the machine.

Main Page

Default Chapter1
- Operation Guide1
- Table of Contents3
Contents12
Preface12
Overview12
Color and Image Quality Functions13
- Basic Color Modes13
- Adjusting Image Quality and Color14
Guides Provided with the Machine15
About the Operation Guide (this Guide)16
- Structure of the Guide16
- Conventions Used in this Guide17
Legal and Safety Information20
Notice21
- Safety Conventions in this Guide21
- Environment22
- Operation Location22
- Moving the Machine22
- Precautions for Use23
- Safety Instructions Regarding the Disconnection of Power25
- Compliance and Conformity25
- Radio Tag Technology25
- Other Precautions (for Users in California, the United States)25
- Legal Restriction on Copying/Scanning26
- En Iso 777926
- Ek1-Itb 200026
- Legal Information27
- Energy Saving Control Function33
- Automatic 2-Sided Print Function33
- Environmental Benefits of "Power Management33
Machine Overview34
Part Names35
- Machine Exterior35
- Machine Interior40
- Connectors41
- Operation Panel Keys42
- Basic Operation of the Touch Panel43
- Home Screen of the Touch Panel44
- Device Information Screen of the Touch Panel47
Overview of Optional Equipments48
- Paper Feeding Options48
- Paper Finishing Options50
- Software Options51
- Other Options52
Names of Optional Equipments53
- Paper Feeder <PF-910053
- Bridge Kit for Main Unit to Paper Feeder <AK-911054
- Bridge Kit for Paper Feeder <AK-913054
- 550-Sheet Multipurpose Tray Kit <PF-911055
- Banner Tray for 550-Sheet Multipurpose Tray Kit <Banner Tray 1155
- Stacker Cart <Roll-Away Cart Type 501057
- Operation Panel for 5,000-Sheet Stacker57
- Banner Tray <Banner Guide 1058
- Sheet Finisher <DF-9100>58
- Bridge Kit for Stacker to Finisher <AK-912059
- Status Indicator Light <SL-910059
Installing and Setting up the Machine60
Connecting the Machine and Other Devices61
Connecting Cables62
- Connecting Network Cable62
- Connecting USB Cable63
- Connecting the Power Cable63
Power On/Off64
- Power on64
- Power off65
- Turn off the Main Power Switch66
Default Settings of the Machine67
- Setting Date and Time67
Energy Saver Function68
- Sleep68
- Auto Sleep68
- Sleep Rules (Models for Europe)68
- Sleep Level (Energy Saver) (Models Except for Europe)69
- Energy Saver Recovery Level69
- Weekly Timer Settings69
- Power off Timer (Models for Europe)69
Network Setup70
Quick Setup Wizard72
Installing Software73
- Software on DVD (Windows)73
- Installing Software in Windows74
- Uninstalling the Software80
Additional Preparations for the Administrator81
- Sending Documents to a PC81
- Strengthening the Security81
Preparation for Sending a Document to a Shared Folder in a PC83
- Making a Note of the Computer Name and Full Computer Name83
- Making a Note of the User Name and Domain Name84
- Configuring Shared Folder Access Permissions85
- Creating a Shared Folder, Making a Note of a Shared Folder86
- Sharing File and Printers89
- Configuring Windows Firewall90
Registering Destinations in the Address Book94
- Adding a Destination (Address Book)94
  - Editing Address Book Entries99
  - Deleting Address Book Entries100
- Adding a Destination on One Touch Key (One Touch Key)101
Command Center RX104
- Accessing Command Center RX105
- Changing Security Settings106
- Changing Device Information108
- E-Mail Settings110
- Registering Destinations114
- Creating a New Custom Box115
- Printing a Document Stored in a Custom Box116
Basic Operation118
Adjusting the Operation Panel Angle119
Basic Operation of Operation Panel120
- Display Setting Screen120
- Display of Keys that Cannot be Set121
- Original Preview121
- Entering Numbers123
- Help Screen123
Character Entry Method125
- Entry Screens125
- Entering Characters127
Login/Logout128
- Login128
- Logout129
About Wasted Paper130
Checking the Counter131
Handling Destination132
- Specifying Destination132
- Choosing from the Address Book132
- Choosing from the One Touch Key134
- Checking and Editing Destinations135
- Recall135
Using the Internet Browser136
- Launching and Exiting the Browser136
- Using the Browser Screen137
Loading Originals138
- Placing Originals on the Platen138
- Loading Originals in the Document Processor139
Using Paper Catalog142
About Paper Catalog143
Associating a Paper Source with Paper Catalog144
- Associating from the Operation Panel144
- Associating from Command Center RX144
Operation When Fiery Controller Is Installed146
- Adding/Deleting Paper Brands To/From Paper Catalog146
- Editing Paper Characteristic Parameters146
- Preventing Paper Jams (Cassette 1 to 4)147
- Preventing Paper Jams (Cassette 5 to 8)147
- Reducing Paper Curl When Outputting to the Right Tray148
- Reducing Paper Curling When Outputting to the 5,000-Sheet Stacker or Finisher150
- Preventing Ink Splashing and Color Drift152
- Correcting Paper Skew153
- Adjusting the Print Position to Correct Image Drift155
- Adjusting Color Drift160
Operation When Fiery Controller Is Not Installed162
- Adding/Deleting Paper Brands To/From Paper Catalog162
- Restrictions162
Browsing Paper Catalog163
Browsing the Paper Catalog List164
Using Custom Paper165
Operation Flow166
Setting from the Operation Panel167
- Setting the Paper167
- Preventing Paper Jams (Cassette 1 to 4)168
- Preventing Paper Jams (Cassette 5 to 8)168
- Reducing Paper Curl When Outputting to the Right Tray169
- Reducing Paper Curling When Outputting to the 5,000-Sheet Stacker or Finisher170
- Preventing Ink Splashing and Color Drift172
- Correcting Paper Skew173
- Adjusting the Print Position to Correct Image Drift175
- Adjusting Color Drift180
Setting from Command Center RX182
Paper Handling184
Available Paper Size and Type185
- Basic Paper Specifications185
- Choosing the Appropriate Paper186
Precautions on Paper191
- Precautions When Loading Paper191
- Precautions When Storing Paper193
Precautions of Special Paper195
- Hagaki (Cardstock)195
- Index Paper195
- Letterhead196
- Banner Paper196
- Colored Paper196
- Thick Paper196
- Prepunched Paper197
- Inkjet Paper197
- Inkjet Matte Paper197
Loading Paper198
- Loading Paper in the Cassette 1 and 2198
- Loading Cardstock in the Cassette 1 and 2202
- Loading Paper in the Cassette 3 and 4204
- Loading Paper in the Multipurpose Tray207
- Loading in the Paper Feeder (Cassette 5 to 8)211
- Loading Cardstock in the Paper Feeder (Cassette 5 to 8)216
- Loading Index Paper in the Paper Feeder (Cassette 5 to 8)218
- Loading Paper in the Optional Multipurpose Tray220
Finishing Paper226
Finished Paper Size and Type227
Finishing Paper229
- Finishing Paper from Right Tray229
- Finishing Paper from Inverter and Decurler Unit229
- Finishing Paper from 5,000-Sheet Stacker229
- Finishing Paper from 4,000-Sheet Finisher233
- Finishing Paper from Paper Output Tray for Banner233
Precautions for Outputting Paper234
- Finishing Large Size Paper from Right Tray234
- Finishing Paper in High Density from Right Tray234
Manual Staple236
- Load the Paper237
Printing from PC238
Printer Driver Properties Screen239
- Displaying the Printer Driver Help240
- Changing the Default Printer Driver Settings240
Printing from PC241
- Printing on Standard Sized Paper241
- Printing on Non-Standard Sized Paper243
- Banner Printing246
- Using the Multipurpose Tray246
- Print from Fiery Controller255
- Canceling Printing from a Computer255
Printing Data Saved in the Printer256
- Specifying the Job Box from a Computer and Storing the Job256
- Printing Documents from Private Print Box257
- Deleting the Documents Stored in the Private Print Box257
- Printing Document from Stored Job Box258
- Deleting the Documents Stored in the Stored Job Box258
- Printing Document from Quick Copy Box259
- Deleting the Documents Stored in the Quick Copy Box259
- Printing Document from Proof and Hold Box260
- Deleting the Documents Stored in the Proof and Hold Box260
10 Copying261
Copying262
- Basic Operation262
- About Copy Functions263
- Proof Copy266
Canceling Jobs267
11 Scanning268
Frequently-Used Sending Method269
Sending Document Via E-Mail270
- Configuring Settings before Sending270
- Sending Scanned Document Via E-Mail270
- Send271
Sending Document to Desired Shared Folder on a Computer (Scan to PC)273
- Configuring Settings before Sending273
- Sending Document to Desired Shared Folder on a Computer273
Sending Document to Folder on an FTP Server (Scan to FTP)276
- Configuring Settings before Sending276
- Sending Document to Folder on an FTP Server276
Useful Sending Method278
WSD Scan279
- Installing the Driver279
- Executing WSD Scan280
Sending to Different Types of Destinations (Multi Sending)281
Canceling Sending Jobs281
12 Box Function282
Using Document Boxes283
- What Is Custom Box283
- What Is Job Box283
- What Is USB Drive Box284
- Basic Operation for Document Box284
- Document List285
- Creating a New Custom Box288
- Editing Custom Box289
- Deleting Custom Box290
- Storing Documents to a Custom Box290
- Printing Documents in Custom Box290
- Custom Box (Printing)291
- Saving Scanned Documents to a Custom Box292
- Custom Box (Storing)293
- Sending Documents in Custom Box295
- Custom Box (Sending)296
- Moving Documents in Custom Box297
- Copying Documents in Custom Box into Other Boxes297
- Copying Documents in Custom Box to USB Drive298
- Joining Documents in Custom Box298
- Deleting Documents in Custom Box300
Job Box301
- Outputting Repeat Copy Jobs301
Operating Using USB Drive302
- Printing Documents Stored in USB Drive302
- USB Drive (Printing)304
- Saving Documents to USB Drive (Scan to USB)305
- USB Drive (Storing Documents)307
- Check the USB Drive Information308
- Removing USB Drive308
13 Using Various Functions309
Function Icons310
About Functions311
- Original Size311
- Paper Selection312
- Original Orientation313
- Collate/Offset314
- ID Card Copy314
- Staple/Punch315
- Paper Output318
- Density319
- Original Image319
- Color Selection320
- Ecoprint321
- Hue Adjustment322
- Sharpness323
- Contrast323
- Background Density Adj. (Background Density Adjustment)324
- Saturation324
- Prevent Bleed-Thru325
- Trapping325
- Zoom326
- Combine328
- Margin/Centering, Margin, Centering330
- Border Erase332
- Booklet334
- Duplex336
- Erase Shadowed Areas339
- Insert Sheets/Chapters342
- Memo Page343
- Text Stamp345
- Bates Stamp349
- Continuous Scan352
- Auto Image Rotation352
- Job Finish Notice353
- File Name Entry353
- Priority Override354
- Repeat Copy354
- DP Read Action355
- Skip Blank Page355
- 2-Sided/Book Original355
- Sending Size356
- File Format357
- Pdf Encryption Functions359
- File Separation361
- Scan Resolution362
- E-Mail Subject/Body362
- Send and Print362
- FTP Encrypted TX363
- File Size Confirmation363
- Delete after Transmitted363
- Long Original363
- Encrypted PDF Password364
- JPEG/TIFF Print364
- XPS Fit to Page364
Assigning Functions to Function Keys365
Managing Job/Supplies/Device366
Checking Job Status367
- Details of the Status Screens368
- Checking Detailed Information of Jobs372
Checking Job History373
- Checking the Detailed Information of Histories374
- Sending the Log History374
Job Operation375
- Canceling of Jobs375
- Switching Priority Mode of Print Job375
- Reordering Print Jobs377
Device Status378
Checking the Remaining Amount of Ink and Paper (Supplies/Paper)379
Setting up from System Menu380
How to Access the System Menu381
System Menu Settings382
Device Settings385
- Language/System of Units385
- Keyboard385
- Date/Time385
- Energy Saver/Timer386
- Display Settings388
- Sound389
- Original/Scan Settings389
- Paper Feeding391
- Mp Tray Settings395
- Paper Output400
- Function Key Assignment401
- Operation Assist401
- Error Handling402
- Ink Settings403
Notification/Report404
- Printing Report/List404
- Result Report Setting406
- Device Status Notification406
- Message Board Settings407
- History Settings408
Function Settings413
- Function Defaults413
- Copy/Print417
- Send/Store418
- Email418
- Sending Job - Folder418
- Wsd419
- Address Book419
- One-Touch Key420
- Printer420
- Remote Printing422
- Custom Box423
- Job Box423
- Home423
- Status424
- Internet Browser424
- Manual Staple425
- Remote Services425
Network Settings425
- Host Name425
- Proxy426
- Wired Network Settings427
- Protocol Settings429
- Ping432
- Bonjour432
- IP Filter (Ipv4)432
- IP Filter (Ipv6)432
- Ipsec433
- Restart Network433
- Connectivity433
- Others433
Security Settings434
- Interface Block Setting434
- Device Security Settings434
- Data Security435
- System Stamp437
- Storing Jobs442
- Network444
Job Accounting444
Add Ext. Function444
Optional Function444
Adjustment/Maintenance445
- Image Adjustment445
- Behavior Adjustment446
- Others447
16 Job Accounting448
Overview of Job Accounting449
- To Manage the Number of Sheets Used on Jobs Printed from a PC449
Enabling Job Accounting450
Job Accounting (Local)451
- Adding an Account451
- Restricting the Use of the Machine452
- Editing an Account453
- Deleting an Account454
- Job Accounting for Printing455
Configuring Job Accounting457
- Default Counter Limits457
- Count by Paper Size458
- Counting the Number of Pages Printed459
- Print Accounting Report461
Using Job Accounting462
- Login/Logout462
Setting the Action to be Taken When a Count Limit Is Reached463
Copy/Printer Count464
17 Maintenance465
Regular Maintenance466
- Cleaning Glass Platen466
- Cleaning Inside of the Document Processor and Slit Glass466
- Cleaning the Slit Glass on the Conveyance Path468
- Cleaning the Filter470
Option Maintenance471
- Cleaning the Filter in the Paper Feeder471
Replacement of Consumables472
- Ink Container Replacement472
- Replacing Staples (4,000-Sheet Finisher)477
- Disposing of the Staple Waste479
- Disposing of the Punch Waste481
Adjustment/Maintenance Menu483
Overview of Adjustment/Maintenance484
Correcting Color Drift485
- Color Registration Procedure (Auto Correction)485
- Color Registration Procedure (Manual Correction)488
Reducing Color Dropout and White Streaks490
- Head Cleaning490
- Nozzle Correction493
Troubleshooting496
When Trouble Occurred497
- When Attention Indicator Turns on or Blinks497
- When Status Indicator Light Flashes and Buzzer Sounds498
- Remote Operation499
Troubleshooting When Printing or Copying Image501
Troubleshooting When Feeding Paper512
Clearing Paper Jams516
- When Paper Jams Occur516
- Jam Location Indicators516
- Clearing Jammed Paper in Main Body and Inverter and Decurler Unit518
- Clearing Jammed Paper in the Multi Purpose Tray521
- Clearing Jammed Paper in Optional Unit522
Clearing a Staple Jam524
- Clearing a Staple Jam of the 4,000-Sheet Finisher524
Other Trouble528
- Printing Does Not Start528
- Troubleshooting When Using Send Function530
- Responding to Send Error532
- About Paper Output When a Specific Error Occurs537
- Responding to Messages538
20 Appendix549
Extended Function550
- Activating Extended Functions550
- Deactivating Extended Functions551
Optional Function552
- Starting Function Use552
- Checking Details of Optional Function553
About Workflow Solutions554
Specifications555
- Machine555
- Copy Functions557
- Printer Functions557
- Scanner Functions558
- Document Processor558
- Inverter and Decurler Unit (DE-9100)558
- Paper Feeder (PF-9100)559
- 550-Sheet Multipurpose Tray Kit (PF-9110)559
- Banner Tray for 550-Sheet Multipurpose Tray Kit (Banner Guide 11)560
- 5,000-Sheet Stacker (ST-9100)560
- 4,000-Sheet Finisher (DF-9100)561
- Hole Punch Unit for 4,000-Sheet Finisher (PH-7A/7C/7D)561
- Banner Tray (Banner Guide 10)562
Restrictions563
Glossary569
- Default Gateway569
- Ecoprint Mode570
- Printer Driver571
- Status Page571
- Subnet Mask572

Kyocera Taskalfa Pro 15000c - Page 527

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