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Warranty Against Defects
Laser Co r p o r at i o n Pt y Lt d ( “ Laser ” ) w ar r an t s yo u r new p r o d u ct t o b e f r e e f r o m def ect s i n m at er i al s and workmanship for 12 months, from the dat e of
purchase, provided that the product is used in accordance with accompanying recommendations or instructions where provided. The benefit of this
warranty is in addition to your rights under the Australian Consumer Law and to other rights and remedi es of t he consumer under a l aw in relat ion t o
the goods or services to which the warranty relates.
Th r o u gh a net w o r k o f r et ai l er s an d r e se l l e r s, La ser w i l l pr o v i d e yo u w i t h your choice of a repair, exchange (where possible) or refund (within Dead on
Arr ival per iod) for this product if it becomes defective within the warranty period.Th i s w ar r an t y w i l l n o l o n ger ap p l y w h er e t h e d ef ect i s a r esu l t o f
alt erat ion, accident , misuse, abuse, normal wear and t ear , neglect or improper st orage. Please r et ain yo ur recei pt as pr oo f of pur chase
Ho w t o make a pr o duct w ar ranty claim:
St e p 1 : Fi n d y o u r r e c e i p t w h i c h p r o v e s t h e d a t e o f p u r c h a se . W h e r e t h e d a t e o f p u r c h a s e c a n n o t b e verif ied, your place of purchase or Laser will make
an assessment based o n t he dat e o f manufacture, t he co ndit ion of the Laser Pr oduct and the type of defect.
St e p 2 a ) : Co n t a c t y o u r p l a c e o f p u r c h a s e . T h e y w i l l a s s e s s t h e n a t u r e o f t h e f a u l t a n d repair, replace or fund the product as per their store refund or
warranty policy. St e p 2 b ) : I f y o u r p l a c e o f p u r c h a se c a n n o t b e c o n t a c ted, then you can contact Laser. Customer Service with details of your defective
Laser Pr o d uct : Ph o n e: (0 2 ) 9870 33 88; or Email: sup po rt @l aserco.com.au or online www.laserco.com.au/ warr ant y (click on “Consumers (End Users)”).
Our business addr ess i s at 1/ 6-8 Byfield Street, North Ryde, NSW 2113. St e p 3 : L a s e r w i l l i s su e y o u w i t h a R e t u r n A u t h o r i s a t i o n ( RA ) n u m b e r w i t h i n 4 8
hours. When requested, send us the def ective Product and a copy of your receipt. Laser will cover the cost of the return delivery. St e p 4 : W a i t f o r u s
to contact you. Once we have received your defective Laser Product for inspection, we will inform you of our assessment of your claim within 7 days.
When we contact you, we will first ly let you know whether you have a valid claim under this Warranty, and if so, we will inform you whether your
defective Laser Product will be replaced or repaired, together with the number of days you can expect to wait to receive your replaced or repaired
Laser Pr o d uct . St e p 5 : Fo r f u r t h e r d e t a i l s o n w a r r a n t y c o v e r a n d r e t u r n s , p l e a se c h e c k Terms and Condit ions for Warrant y Returns sect i o n o n
http:/ / www.laserco.com.au/warranty
Our goods come wi t h guarant ees t hat canno t be excluded under t he Aust ral ian Consumer Law . Yo u are entitled to a replacement or refund for a major
failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goo ds f ai l t o be o f accept abl e qual it y an d t he f ail ur e do es n ot amount t o a m aj or f ai lur e.
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