Lenovo ThinkCentre A70z - Exiting the Setup Utility

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Chapter4.GeneralCheckout

Attention

Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartupsequence

changed.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Dataor

programscanbeoverwrittenifyouselectanincorrectdrive.

Generalerrormessagesappearifaproblemorconictisfoundbyanapplicationprogram,theoperating

system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware

package.

BeforereplacinganyFRUs,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS

mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.Formoreinformationonhowto

determineandobtainthelatestlevelBIOS,see“BIOSlevels”onpage179

Usethefollowingproceduretohelpdeterminethecauseoftheproblem:

1.Power-offthecomputerandallexternaldevices.

2.Checkallcablesandpowercords.

3.Setalldisplaycontrolstothemiddleposition.

4.Power-onallexternaldevices.

5.Power-onthecomputer.

•Lookfordisplayederrorcodes

•Listenforbeepcodes

•Lookforreadableinstructionsoramainmenuonthedisplay.

Ifyoudidnotreceivethecorrectresponse,proceedtostep6onpage31

Ifyoudoreceivethecorrectresponse,proceedtostep7onpage31.

6.Lookatthefollowingconditionsandfollowtheinstructions:

•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage59

•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”onpage60.

•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7onpage31.

7.RuntheDiagnosticprograms.SeeChapter5“Diagnostics”onpage33.

•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsoutorgoto“Diagnostic

errorcodes”onpage42.

•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.

Problemdeterminationtips

Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing

informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen

requestingassistancefromServiceSupportandEngineeringfunctions.

•Machinetypeandmodel

•Processororharddiskdriveupgrades

•Failuresymptom

–Dodiagnosticsindicateafailure?

–What,when,where,single,ormultiplesystems?

–Isthefailurerepeatable?

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