Lenovo ThinkCentre A70z - Chapter 5: Updating System Programs; Using System Programs; Updating BIOS from CD;DVD

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Chapter5.Diagnostics

Diagnosticprogramsareusedtotesthardwarecomponentsofyourcomputer.Diagnosticprogramscan

alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyoursystem.

Youcanusethepreinstalleddiagnosticprogramtodiagnosecomputerproblems,ifyourcomputeris

runningintheWindows

operatingsystem.

Notes:

1.Dependingonthedatewhenyourcomputerwasmanufactured,yourcomputerispreinstalledwith

eithertheLenovoSolutionCenterprogramortheLenovoThinkVantageToolboxprogramfordiagnostic

purposes.FormoreinformationabouttheLenovoThinkVantageToolboxprogram,see“Lenovo

ThinkVantageToolbox”onpage33

.FormoreinformationabouttheLenovoSolutionCenterprogram,

see“LenovoSolutionCenter”onpage34.

2.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogramfromhttp://www.lenovo.com/support.

See“PC-DoctorforDOS”onpage34fordetailedinformation.

3.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprograms,saveandprint

theloglescreatedbytheprograms.YouwillneedthelogleswhenyouspeaktoaLenovotechnical

supportrepresentative.

LenovoThinkVantageToolbox

Note:TheLenovoThinkVantageToolboxprogramisonlyavailableoncomputerspreinstalledwithWindows

7fromLenovo.

TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,

diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget

moreinformationaboutyourcomputer.YoucanusetheDiagnosticsfeatureoftheLenovoThinkVantage

Toolboxprogramtotestdevices,diagnoseproblems,createbootablediagnosticmedia,updatesystem

drivers,andreviewsysteminformation.

TodiagnosethecomputerproblemsbyusingtheLenovoThinkVantageToolboxprogram,clickStart®All

Programs®LenovoThinkVantageTools®SystemHealthandDiagnostics®Diagnostics.Followthe

instructionsonthescreen.Foradditionalinformation,refertotheLenovoThinkVantageToolboxhelpsystem.

LenovoSystemToolbox

Note:TheLenovoSystemToolboxprogramisonlyavailableoncomputerspreinstalledwithWindows

XPfromLenovo.

TheLenovoSystemToolboxprogramisadiagnosticprogramthatworksthroughtheWindowsoperating

systemandenablesyoutoviewsymptomsandsolutionsforcomputerproblems,accesstheLenovo

troubleshootingcenter,updatesystemdrivers,andreviewsysteminformation.

ToruntheLenovoSystemToolboxprogram,clickStart®AllPrograms®LenovoServices®Lenovo

SystemToolbox.Followtheinstructionsonthescreen.Foradditionalinformationaboutrunningthe

diagnosticprogram,refertotheLenovoSystemToolboxhelpsystem.

TheLenovoSystemToolboxprogramalsohasproblemdeterminationaidsthatdeterminesoftwareand

usageproblems.

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