Lenovo ThinkCentre Edge 71 1577 - Chapter 10. Troubleshooting and Diagnostics; Basic Troubleshooting

•Verifythattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemformore
information.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page91forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,
andservice”onpage95.
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis
insertedintoadrive
Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive
Action:See“CDproblems”onpage78.
Soundcomesfromoneexternalspeakeronly
Symptom:Soundcomesfromoneexternalspeakeronly.
Actions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Makesurethecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.
•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.
VerifythattheBalancesettingsaresetcorrectly.
Iftheseactionsdonotcorrecttheproblem,youmighthaveafailingspeaker.Havethespeakerserviced.If
youneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”onpage95.
NoaudioinDOSapplicationsorgames
Symptom:NoaudioinDOSapplicationsorgames
Actions:
•MakesuretheDOSapplicationorgameisconguredtouseSoundBlasterProorSoundBlaster
emulation.Refertothedocumentationthatcomeswiththeapplicationorgameforinstructionson
settingsound-cardsettings.
•Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page91
forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage95.
CDproblems
Selectyoursymptomfromthefollowinglist:
•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCD
drive”onpage78
•“ACDorDVDdoesnotwork”onpage79
•“Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,tostart
yourcomputer”onpage79
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis
insertedintoaCDdrive
Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto
aCDdrive.
78ThinkCentreUserGuide