Lenovo ThinkCentre Edge 72 - DVD Problems

DVDproblems
Selectyoursymptomfromthefollowinglist:
•“BlackscreeninsteadofDVDvideo”onpage40
•“DVDmoviewillnotplay”onpage40
•“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage40
•“Playbackisverysloworchoppy”onpage40
•“Invaliddiscornodiscfoundmessage”onpage41
BlackscreeninsteadofDVDvideo
Symptom:BlackscreeninsteadofDVDvideo
Actions:
•RestarttheDVDplayerprogram.
•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.
•Tryalowerscreenresolutionorcolordepth.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.
DVDmoviewillnotplay
Symptom:DVDmoviewillnotplay.
Actions:
•Makesurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.
NoaudioorintermittentaudiowhileplayingDVDmovie
Symptom:NoaudioorintermittentaudiowhileplayingDVDmovie.
Actions:
•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
•Makesurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.
Playbackisverysloworchoppy
Symptom:Playbackisverysloworchoppy.
Actions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
40ThinkCentreHardwareMaintenanceManual