Actions:
•Verifythatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.
•Verifythatwhenthecomputerison,thefangrillisnotblocked(thereisairowaroundthegrill),andthe
fansareworking.Ifairowisblockedorthefansarenotworking,thecomputermightoverheat.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page56forinstructions).Ifyouneedtechnicalassistance,see“Additionalinformationresources”onpage34.
Harddiskdriveproblems
Selectyoursymptomfromthefollowinglist:
•“SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram”onpage45
•“"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive”
onpage45
SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatyourcomputerisconguredcorrectlytosupporttheharddiskdrives.
–IfyourcomputerisinstalledwithveSATAharddiskdrives,ensurethattheSATAharddiskdrive
enablementmodule(onetoveharddiskdrives)isinstalled.
–IfyourcomputerisinstalledwithSASharddiskdrives,ensurethattheSASharddiskdriveenablement
module(onetoveharddiskdrives)ortheLSIMegaRAIDSASadapterisinstalled.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See
“LenovoSolutionCenter”onpage56
.Ifyouneedtechnicalassistance,see“Additionalinformation
resources”onpage34.
"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrect
harddiskdrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.
•EnsurethattheharddiskdriveyourcomputerstartsfromislistedastherststartupdeviceintheSetup
Utilityprogram.Referto“Selectingastartupdevice”onpage60.
Note:Inrarecases,theharddiskdrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacetheharddiskdrive.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See
“LenovoSolutionCenter”onpage56
.Ifyouneedtechnicalassistance,see“Additionalinformation
resources”onpage34.
Keyboard,mouse,orpointingdeviceproblems
Selectyoursymptomfromthefollowinglist:
•“Allorsomekeysonthekeyboarddonotwork”onpage46
Chapter5.Troubleshootinganddiagnostics45