Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint
theloglescreatedbytheprogram.YouwillneedthelogleswhenyouspeaktoaLenovotechnical
supportrepresentative.
PC-DoctorforRescueandRecovery
ThePC-DoctorforRescueandRecoverydiagnosticprogramispartoftheRescueandRecoveryworkspace
oneachLenovocomputer.UsethePC-DoctorforRescueandRecoverydiagnosticprogramifyouare
unabletostarttheWindowsoperatingsystem.
TorunthePC-DoctorforRescueandRecoverydiagnosticprogramfromtheRescueandRecovery
workspace,dothefollowing:
1.Turnoffthecomputer.
2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsorseea
logoscreen,stoppressingtheF11key.TheRescueandRecoveryworkspaceopensafterashortdelay.
3.FromtheRescueandRecoveryworkspace,selectLaunchadvancedRescueandRecovery®
Diagnosehardware.ThePC-DoctorforRescueandRecoverydiagnosticprogramopens.
4.Selectthediagnostictestyouwanttorun.Then,followtheinstructionsonthescreen.
ForadditionalinformationaboutrunningthePC-DoctorforRescueandRecoverydiagnosticprogram,refer
tothePC-DoctorforRescueandRecoverydiagnosticprogramhelpsystem.
Note:IfyouencounterfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace,
youcanrunthePC-DoctorforRescueandRecoverydiagnosticprogramafterusingarescuemediumto
recoverthecomputerfromfailuresandgainingaccesstotheRescueandRecoveryworkspace.
PC-DoctorforDOS
YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom
http://www.lenovo.com/support.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyofthe
Windowsoperatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostartthe
Windowsoperatingsystemorifthetwodiagnosticprogramspreinstalledonyourcomputerhavenot
beensuccessfulinisolatingapossibleproblem.YoucanrunthePC-DoctorforDOSdiagnosticprogram
fromadiagnosticdiscthatyoucreated.
Creatingadiagnosticdisc
Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.
Tocreateadiagnosticdisc,dothefollowing:
1.Downloadaself-startingbootableCD/DVDimage(knownasanISOimage)ofthediagnosticprogram
from:
http://www.lenovo.com/support
2.UseanyCD/DVDburningsoftwaretocreateadiagnosticdiscwiththeISOimage.
Runningthediagnosticprogramfromadiagnosticdisc
Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromadiagnosticdiscthatyou
created.
Torunthediagnosticprogramfromadiagnosticdiscthatyoucreated,dothefollowing:
1.Makesuretheopticaldriveyouwanttouseissetastherstbootdeviceinthestartupdevicesequence.
See“Selectingastartupdevice”onpage41.
34ThinkCentreHardwareMaintenanceManual