Lenovo ThinkPad 13 2nd Gen User Manual

Installing the Windows 10 operating system . . . . 49
Installing device drivers . . . . . . . . . . . . 50
Using the ThinkPad Setup program . . . . . . . 50
Configuring ThinkPad Setup . . . . . . . . 51
Changing the startup sequence . . . . . . . 51
Updating the UEFI BIOS. . . . . . . . . . 52
BIOS menu. . . . . . . . . . . . . . . 52
Using system management . . . . . . . . . . 61
Chapter 7. Troubleshooting
computer problems . . . . . . . . . . 63
General tips for preventing problems . . . . . . 63
Diagnosing problems with Lenovo Companion. . . 63
Troubleshooting . . . . . . . . . . . . . . 64
Computer stops responding . . . . . . . . 64
Spills on the keyboard . . . . . . . . . . 65
Error messages . . . . . . . . . . . . . 65
Beep errors. . . . . . . . . . . . . . . 66
Memory module problems . . . . . . . . . 68
Ethernet problems . . . . . . . . . . . . 68
Wireless-LAN problem . . . . . . . . . . 69
Bluetooth problem . . . . . . . . . . . . 69
ThinkPad pointing device problems . . . . . 70
Keyboard problems . . . . . . . . . . . 70
Computer screen problems . . . . . . . . 71
External monitor problems . . . . . . . . . 72
Audio problems . . . . . . . . . . . . . 74
Fingerprint reader problems . . . . . . . . 75
Battery problems . . . . . . . . . . . . 75
ac power adapter problem. . . . . . . . . 76
Power problems. . . . . . . . . . . . . 76
Power button problem . . . . . . . . . . 76
Boot problems . . . . . . . . . . . . . 77
Sleep and hibernation problems . . . . . . 77
Solid-state drive problem . . . . . . . . . 78
Software problem . . . . . . . . . . . . 78
USB problem . . . . . . . . . . . . . . 78
Chapter 8. Recovery information . . . 81
Resetting your computer . . . . . . . . . . . 81
Using advanced startup options . . . . . . . . 81
Recovering your operating system if Windows 10
fails to start . . . . . . . . . . . . . . . . 81
Creating and using a recovery USB drive . . . . . 82
Chapter 9. Replacing devices . . . . . 83
Static electricity prevention . . . . . . . . . . 83
Disabling the built-in battery . . . . . . . . . . 83
Replacing the base cover assembly . . . . . . . 84
Replacing a memory module. . . . . . . . . . 86
Replacing the M.2 solid-state drive . . . . . . . 88
Replacing the speaker assembly . . . . . . . . 89
Replacing the coin-cell battery . . . . . . . . . 91
Replacing the keyboard. . . . . . . . . . . . 93
Chapter 10. Getting support. . . . . . 99
Before you contact Lenovo . . . . . . . . . . 99
Getting help and service . . . . . . . . . . . 99
Using diagnostic programs . . . . . . . . 100
Lenovo Support Web site . . . . . . . . . 100
Calling Lenovo . . . . . . . . . . . . . 100
Purchasing additional services . . . . . . . . . 101
Appendix A. Regulatory
information . . . . . . . . . . . . . . . 103
Certification-related information . . . . . . . . 103
Wireless-related information . . . . . . . . . . 103
Wireless interoperability. . . . . . . . . . 103
Usage environment and your health . . . . . 103
Locating the UltraConnect wireless
antennas. . . . . . . . . . . . . . . . 104
Wireless-radio compliance information . . . . 105
Locating wireless regulatory notices . . . . . 105
Export classification notice . . . . . . . . . . 106
Electronic emission notices . . . . . . . . . . 106
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 106
Industry Canada Class B emission
compliance statement . . . . . . . . . . 106
European Union conformity . . . . . . . . 106
German Class B compliance statement. . . . 107
Japan VCCI Class B compliance
statement . . . . . . . . . . . . . . . 108
Japan compliance statement for products
which connect to the power mains with rated
current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . . . 108
Japan notice for ac power cord . . . . . . . 108
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . . 108
Eurasian compliance mark . . . . . . . . . . 108
Brazil audio notice . . . . . . . . . . . . . . 108
Appendix B. WEEE and recycling
statements . . . . . . . . . . . . . . . 109
General recycling information . . . . . . . . . 109
Important WEEE information . . . . . . . . . . 109
Japan recycling statements . . . . . . . . . . 110
Recycling information for Brazil. . . . . . . . . 110
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . . 111
Battery recycling information for Taiwan . . . . . 112
Battery recycling information for the United States
and Canada . . . . . . . . . . . . . . . . 112
ii ThinkPad 13 2nd Gen User Guide

Lenovo ThinkPad 13 2nd Gen Specifications

General

Brand	Lenovo
Model	ThinkPad 13 2nd Gen
Category	Laptop
Language	English