Lenovo ThinkStation C30 - Hard Disk Drive Problems; Intermittent Problems

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethatthe
DVDdiscisinthedrivelabeled“DVD”.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter12“Gettinginformation,help,andservice”onpage113
.
Harddiskdriveproblems
Selectyoursymptomfromthefollowinglist:
•“SomeorallharddiskdrivesmissingfromtheSetupUtilityProgram”onpage101
•““NoOperatingSystemFound”messageorthesystemnotstartingfromthecorrectharddiskdrive”
onpage101
SomeorallharddiskdrivesmissingfromtheSetupUtilityProgram
Symptom:SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.See“Installingor
replacingaharddiskdrive”onpage49.
•IfyourcomputerisinstalledwithSASharddiskdrives,ensurethattheSASharddiskdriveenablement
module(onetothreeharddiskdrives)ortheLSIMegaRAIDSASadapterisinstalled.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter12“Gettinginformation,help,andservice”onpage113.
“NoOperatingSystemFound”messageorthesystemnotstartingfromthecorrect
harddiskdrive
Symptom:“NoOperatingSystemFound”messageorthesystemnotstartingfromthecorrectharddiskdrive
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.See“Installingor
replacingaharddiskdrive”onpage49.
•EnsurethattheharddiskdriveyourcomputerstartsfromislistedasthestartupdeviceintheSetupUtility
program.See“Selectingastartupdevice”onpage77.
•IfyouareusingRAID,ensurethatyouhaveconfiguredthedrivescorrectly.SeeChapter8“Configuring
RAID”onpage81.
Note:Inrarecases,theharddiskdrivewiththeoperatingsystemmaygetcorruptedordamaged.Insuch
cases,youmayneedtoreplacetheharddiskdrive.See“Installingorreplacingaharddiskdrive”onpage
49
.Additionally,youmayneedtorecoverthedataontheharddiskdrive,orrestoretheharddiskdriveto
thefactorydefaultstate.See“UsingtheRescueandRecoveryworkspace”onpage69formoreinformation.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter12“Gettinginformation,help,andservice”onpage113.
Intermittentproblems
Symptom:Aproblemoccursonlyoccasionallyandisdifficulttorepeat.
Actions:
•Verifythatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.
Chapter11.Troubleshootinganddiagnostics101