Excessivenumberoffragmentedfiles
Symptom:Excessivenumberoffragmentedfiles
Action:RuntheWindowsDiskDefragmenterprogram.
Note:Dependingonthesizeoftheharddiskdriveandamountofdatacurrentlystoredontheharddisk
drive,thedisk-defragmentationprocessmighttakeuptoseveralhourstocomplete.
OntheWindows7operatingsystem,dothefollowing:
1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.
2.ClickStart➙Computer.
3.Right-clickyourCdriveentryandthenclickProperties.
4.ClicktheToolstab.
5.ClickDefragmentNow,thenclickContinue.
6.ClickDefragmentNowagaintostartadisk-defragmentationprocess.
OntheWindows8orWindows8.1operatingsystem,dothefollowing:
1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.
2.OnWindows8,openFileExplorerandclickComputer.OnWindows8.1,openFileExplorer.
3.Right-clickyourCdriveentryandthenclickProperties.
4.ClicktheToolstabandthenclickOptimize.
5.ClickOptimizeintheOptimizeDriveswindowthatisdisplayedtostartadisk-defragmentationprocess.
Insufficientmemory
Symptom:Insufficientmemory
Ingeneral,themorememorythatisinstalled,thebettertheWindowsoperatingsystemruns.
Action:Installadditionalmemory.Forinformationaboutpurchasingmemory,seeChapter12“Getting
information,help,andservice”onpage113
.Forstep-by-stepinstructionsoninstallingmemory,see
“Installingorreplacingamemorymodule”onpage41.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter12“Gettinginformation,help,andservice”onpage113.
Printerproblems
Symptom:Theprinterdoesnotwork.
Actions:Verifythat:
1.Theprinteristurnedonandisonline.
2.Paperisloadedcorrectly.
3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectoronthe
computer.
Note:Non-IEEE-approvedprintersignalcablesmightcauseunpredictableproblems.
1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.
2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS
settings.FormoreinformationaboutBIOSsettings,seeChapter7“UsingtheSetupUtilityprogram”
onpage75.
Chapter11.Troubleshootinganddiagnostics109