Service Action:
Complete the following steps:
1. Review PD Steps.
2. Replace the NVDIMM identified by LightPath and/or event log entry.
3. If problem persists, replace system board.
4. If problem persists, escalate to next level support.
• FQXSFMA0024M: Error has occurred in NVDIMM Supercap. NVDIMM backup/restore may not
operate correctly. [arg1]
Severity: Error
User Action:
Complete the following steps:
1. If the server has recently been installed, moved, serviced, or upgraded, verify that the DIMM is
properly seated and visually verify that there is no foreign material in any DIMM connector on that
memory channel.
2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo support
site for an applicable service bulletin or firmware update that applies to this memory error.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Review PD Steps.
2. Replace the BBU identified by LightPath and/or event log entry.
3. If problem persists, replace system board.
4. If problem persists, escalate to next level support.
• FQXSFMA0025M: NVDIMM Supercap has been disconnected. NVDIMM will lose its backup ability
until this is corrected. [arg1]
Severity: Error
User Action:
Complete the following steps:
1. If the server has recently been installed, moved, serviced, or upgraded, verify that the DIMM is
properly seated and visually verify that there is no foreign material in any BBU connector on that
memory channel.
2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo support
site for an applicable service bulletin or firmware update that applies to this memory error.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Chapter 3. UEFI events 209
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