Service Action:
Complete the following steps:
1. Review PD Steps.
2. Replace the BBU identified by LightPath and/or event log entry.
3. If problem persists, replace system board.
4. If problem persists, escalate to next level support.
• FQXSFMA0026I: DIMM [arg1] Self-healing, attempt post package repair (PPR) at Rank [arg2] Sub
Rank [arg3] Bank [arg4] Row [arg5] on Device [arg6]. [arg7]
Severity: Info
User Action:
Information only; no action is required.
Service Action:
Information only; no action is required.
• FQXSFMA0027K: Invalid memory configuration (Unsupported DIMM Population) detected. Please
verify memory configuration is valid.[arg1]
Severity: Error
User Action:
Complete the following steps:
1. This event could follow an uncorrectable memory error or failed memory test. Check the log and
resolve that event first. DIMMs disabled by other errors or actions could cause this event.
2. Ensure that the DIMM are populated in the correct sequence, according to the service information for
this product.
3. If DIMMs are present and properly installed, check for any lit DIMM connector error LEDs, and if
found, reseat those DIMMs, then check logs for memory diagnostic codes.
4. Reset UEFI to default settings.
5. If problem persists, update UEFI firmware.
6. If the problem persists, collect Service Data logs.
7. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. Replace the DIMM identified by LightPath and/or event log entry if -V20 is NOT appended to the DIMM Serial
Number in the FFDC event log.
3. Replace system board.
4. If needed, replace processor.
5. If problem persists, escalate to next level support.
• FQXSFMA0027M: DIMM [arg1] Self-healing, attempt post package repair (PPR) failed at Rank
[arg2] Sub Rank [arg3] Bank [arg4] Row [arg5] on Device [arg6]. [arg7]
Severity: Warning
210
ThinkSystem SR850 V2 System Events Service Guide
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