Levoit EverestAir LAP-EL551S-AUS - Advanced Troubleshooting; Smell, Indicator, and Air Quality Readings

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If your problem is not listed, please contact Customer Support (see page 25).
TROUBLESHOOTING (CONT.)
Problem Possible Solution
Strange smell coming from
the air purifier.
Clean the filter, or replace if necessary.
Contact Customer Support (see page 25).
Make sure not to use your air purifier in an area with high
humidity or while diusing essential oils.
is still on after
replacing the filter.
Reset the Check Filter Indicator (see page 17).
has not turned on
after 12–15 months.
is a reminder for you to check the filter and will light
up based on how much the air purifier has been used (see
page 17). If you don’t use your air purifier often, will
take longer to turn on.
turned on before 12
months.
is a reminder for you to check the filter and will light
up based on how much the air purifier has been used (see
page 17). If you run your air purifier frequently, will
turn on sooner.
Air Quality Indicator always
stays red, and/or the PM
value is always very high.
The AirSight Plus 2.0 Laser Dust Sensor may need to be
cleaned (see page 16).
If you’re using an ultrasonic humidifier near the air purifier,
the mist may aect the accuracy of the AirSight Plus 2.0
Laser Dust Sensor. The sensor will detect the large mist
particles, and the Air Quality Indicator may turn red. Avoid
using an ultrasonic humidifier near the air purifier, or avoid
using Auto Mode.
Air Quality Indicator always
stays blue, even when the air
quality is poor.
The AirSight Plus 2.0 Laser Dust Sensor detects airborne
particles, but it cannot detect gas. Make sure there isn’t gas
polluting the air.