21
Humidifier makes a loud or
unusual noise.
Make sure the water tank is properly in place
(see Getting Started, page 8).
Set mist level to a lower setting.
Empty the base chamber. Refill the water tank (not the base chamber)
and place the water tank properly onto the base.
When using the warm mist function, the heating element may make a
gurgling noise if the water level is low. Add more water to the water tank.
The humidifier may be malfunctioning. Stop using the humidifier and
contact Customer Support (see page 26).
Mist leaks from the base.
Make sure the water tank is properly in place
(see Getting Started, page 8).
White dust appears around
the humidifier.
We recommend using purified or distilled water to fill the humidifier.
Avoid using water with high mineral content, such as tap water.
Clean the humidifier (see Care & Maintenance, page 15).
Water visibly leaks from the
humidifier.
Avoid running the humidifier in a room with over 60% relative humidity.
Wipe any excess water o the top and bottom of the base.
Do not shake the humidifier.
Make sure to place the humidifier on a flat, level surface.
Check the water tank for leaks. If there are leaks, contact Customer
Support (see page 26).
The area around the
humidifier is damp or wet
from condensation.
Humidity may be too high. Turn down the mist level, turn o the
humidifier, or open a door or window to the room.
Open a window to ensure proper airflow for the humidifier, or move the
humidifier to a more well-ventilated room.
Make sure the water tank is properly in place
(see Getting Started, page 8).
When replacing the water tank, wipe o excess water from the water
tank and base.
Mist is not warm after
pressing
Allow the humidifier to heat up for about 15 minutes to produce
warm mist.
Clean the heating element (see Care & Maintenance, page 15).
The mist is warm on the
cool mist setting.
The heating element may still be warm after being used for warm mist.
Allow the heating element to cool for at least 30 minutes.
Problem Possible Solution
Troubleshooting (cont.)