SOLUTION 3
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
SOLUTION 4
1 Disconnect the USB cable from any other device, such as a USB hub or switch box.
2 Directly connect the cable to the printer and the computer.
Photo does not print
S
OLUTION 1
If an error message is displayed, see “Error messages” in the “Troubleshooting” chapter of the User's Guide on the
CD.
SOLUTION 2
If the light is not on, see “Power button is not lit” on page 10.
SOLUTION 3
Remove and then load paper. For more information, see “Loading paper” in the “Loading paper” chapter of the
User's Guide on the CD.
SOLUTION 4
Check the ink level, and install a new print cartridge if necessary. For more information, see “Installing the print
cartridge” in the “Maintaining the printer” chapter of the User's Guide on the CD.
SOLUTION 5
If the printer is connected to the computer through another device:
1 Disconnect the USB cable from any other device, such as a USB hub or switch box.
2 Directly connect the cable to the printer and the computer.
SOLUTION 6
1 Press to turn the printer off.
2 Disconnect the power supply cord from the wall outlet.
3 Disconnect the other end of the power supply cord from the printer.
4 Reconnect the power supply cord to the printer.
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