Lexmark 7462 series - Page 100

Error code Description Action
230.10 Internal duplex drive motor control failure (internal
duplex)
The internal duplex drive motor does not reach
the proper operating speed at the
specified
time.
Go to
“Internal duplex drive motor control
failure service check” on page 97.
230.13 Sensor (duplex input) static jam (internal duplex)
Media remains on the sensor (duplex input) during
the warm-up sequence.
Go to
“Sensor (duplex input) lingering jam
service check” on page 106.
230.14 Paper jam around internal duplex (internal duplex)
Page may be jammed in internal duplex area.
Go to
“Paper jam around internal duplex
service check” on page 100.
230.18 Internal duplex drive motor assembly underspeed
error (internal duplex)
The internal duplex drive motor does not rotate at
the specified speed.
Go to
“Internal duplex drive motor control
failure service check” on page 97.
230.20 Internal duplex drive motor lost encoder failure
(internal duplex)
The internal duplex drive motor is not reporting
pulses back to the engine.
Go to
“Internal duplex drive motor load error
service check” on page 105.
Paper jam around internal duplex service check
Action Yes No
Step 1
Remove all media present in media path.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check for obstructions in media path.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the sensor (fuser output) for damage. If necessary, replace
the fuser unit assembly. Go to
“Fuser unit assembly removal” on
page 373.
Does the problem remain?
Go to step 4. The problem is
solved.
7462
Diagnostic information
100