Sensor (ADF sheet through) lingering jam service check
Action Yes No
Step 1
Check the media size setup and tray guides for the ADF.
• Make sure that the media size matches the size set for the ADF.
• If necessary, replace the media, or change the media size
setup.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Check if the original document is free of paper clips and staples
as well as creases, tears, holes, or excessive wear.
b If the original document is damaged, replace it, and then
perform an ADF test.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the media path for contaminates. Make sure that the media
path is free of excess media dust and foreign objects such as paper
clips and staples.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Check the sensor (ADF sheet through) for proper operation.
a Enter the Diagnostics menu.
b Select SCANNER TESTS > Sensor Tests.
c Observe the line, “sensor (ADF sheet through).”
Does the display on the operator panel change every time the
sensing area of the sensor is interrupted or blocked?
Go to step 7. Go to step 5.
Step 5
a Check the sensor (ADF sheet through) for proper connection.
b Replace the connection, if necessary.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Replace the sensor (ADF sheet through). Go to
“Sensor (ADF
sheet through) removal” on page 557.
Does the problem remain?
Go to step 7. The problem is
solved.
7462
Diagnostic information
170
To Next Page
Loading...
