Action Yes No
Step 7
a Check the ADF transport drive motor assembly for proper
connection.
b Replace the connection, if necessary.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Replace the ADF transport drive motor assembly. Go to
“ADF
transport drive motor bracket assembly with cable removal” on
page 550.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Place an undamaged document in the ADF, and then perform an
ADF test.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Replace the ADF controller card assembly. Go to
“ADF controller
card removal” on page 541.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Perform a print test using the ADF.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (ADF media exit) lingering jam service check
Action Yes No
Step 1
a Check if the original document is free of paper clips and staples
as well as creases, tears, holes, or excessive wear.
b If the original document is damaged, replace it, and then
perform an ADF test.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the ADF rolls for wear, and if necessary, replace the ADF
rolls. Go to
“ADF feed/pick roll assembly removal” on page 534
or
“ADF separator torque limiter assembly removal” on
page 536.
Does the problem remain?
Go to step 3. The problem is
solved.
7462
Diagnostic information
182
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