Lexmark MB2236 - Page 112

Action Yes No
Step 12
a Clear the pick rollers of contamination.
b Reseat the pick rollers.
c Enter the Diagnostics menu, and then navigate to:
Input tray quick print > Tray 1 > Single.
Does the problem remain?
Go to step 13. The problem is
solved.
Step 13
a Check the pick rollers for proper installation and damage.
b Check the shaft of the pick rollers for damage.
Are the pick roller properly installed and free of damage?
Go to step 15. Go to step 14.
Step 14
Replace the pick rollers. See
“Pick rollers removal” on page
256.
Does the problem remain?
Go to step 15. The problem is
solved.
Step 15
a Reseat the pick solenoid cable.
b Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests
c Select Feed solenoid.
d Check if the pick solenoid actuates.
Did the pick solenoid actuate?
Go to step 18. Go to step 16.
Step 16
Check the pick solenoid for proper installation and damage.
Is the pick solenoid properly installed and free of damage?
Go to step 18. Go to step 17.
Step 17
Replace the pick solenoid. See
“Pick solenoid removal” on
page 236.
Does the problem remain?
Go to step 18. The problem is
solved.
Step 18
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests
b Select Motor (transport drive).
Did the motor run?
Go to step 19. Go to step 20.
3400-48x
Diagnostics and troubleshooting
112