Lexmark MB2236 - 232 Paper Jams

Action Yes No
Step 19
a Enter the Diagnostics menu, and then navigate to:
Input tray quick print > Tray 1 > Single
b Enter the Diagnostics menu, and then navigate to:
Input tray quick print > Duplex > Single
Does the problem remain?
Go to step 20. The problem is
solved.
Step 20
a Make sure that the main drive is properly installed and free of
damage.
b Make sure that the main drive gears are properly installed.
c Make sure that the drive gears are in proper contact with the
gear they are driving.
Does the problem remain?
Go to step 21. The problem is
solved.
Step 21
Replace the main drive. See
“Main drive removal” on page 234.
Does the problem remain?
Go to step 22. The problem is
solved.
Step 22
a Reseat all the cables on the controller board.
b Check if the controller board LED lights up.
c Check the controller board for proper installation and damage.
Is the controller board properly installed and free of damage?
Contact the next
level of support.
Go to step 23.
Step 23
Replace the controller board. See
“Controller board removal” on
page 228.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
232 paper jams
232 paper jam messages
Error code Description Action
232.13 Paper fed from tray 1 never arrived at the
sensor (input sensor S3) during a duplex print
job.
See
“Sensor (input sensor S3): Duplex failure
service check” on page 114.
232.15 Paper fed from tray 1 never cleared the sensor
(input sensor S3) during a duplex print job.
3400-48x
Diagnostics and troubleshooting
113