Lexmark MB2236 - 34-42 User Attendance Errors

Action Yes No
Step 6
Replace the imaging unit.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check the cables for proper connection and damage.
Are the cables properly connected and free of damage?
Go to step 9. Go to step 8.
Step 8
Replace the damaged cable.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
a Reseat all the cables on the controller board.
b Check if the controller board LED lights up.
c Check the controller board for proper installation and damage.
Is the controller board properly installed and free of damage?
Contact the next
level of support.
Go to step 10.
Step 10
Replace the controller board. See
“Controller board removal” on
page 228.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
34–42 user attendance errors
34–42 user attendance messages
Error code Description Action
34 Paper size mismatch (too short or too narrow). See
“Load tray 1 with A4 plain paper service
check” on page 179.
37.1 Insucient collation area. See
“Scanner collation area service check” on
page 127.
37.3 Insucient memory. See
“Insucient memory service check” on
page 128.
38.1 Memory is full.
39.1 Complex page.
41.60 Toner cartridge and imaging unit mismatch. See
“Unsupported imaging unit or toner
cartridge service check” on page 125.
3400-48x
Diagnostics and troubleshooting
126