Lexmark MB2236 - Page 162

Action Yes No
Step 7
Note: Before performing this step, write down the following
information about the
file
being sent to the printer:
• Application used
• Operating system
• Driver type
• File type (PCL, PostScript, XPS, etc.)
a Reattach the communications cable.
b Reset the printer.
c Perform a print job.
Does the problem remain?
Go to step 8. Go to step 10.
Step 8
a Reset the printer.
b Perform a dierent print job.
Does the problem remain?
Go to step 9. Go to step 10.
Step 9
a Upgrade the firmware.
Note: Contact your next level of support for the correct
firmware
level to use.
b Reset the printer.
c Perform a print job.
Does the problem remain?
Go to step 31. Go to step 10.
Step 10
Verify if the printer is an MFP.
Is the printer an MFP?
Go to step 11. Go to step 13.
Step 11
Perform a copy job.
Does the problem remain?
Go to step 31. Go to step 12.
Step 12
Perform a scan to computer job.
Does the problem remain?
Go to step 31. Go to step 13.
Step 13
Verify if an optional memory is installed.
Is there an optional memory installed?
Go to step 14. Go to step 16.
3400-48x
Diagnostics and troubleshooting
162