= Supported
X = Not supported
Printer model
Message Status code Return string MS911 MX910, MX911, MX912
Intervention Required -
Maintenance Kit1 [x] Near
Low
40316
[x] maintenance
kit nearly low
[ 80.xy]
Intervention Required -
Maintenace Kit2 [x] Low
40316
[x] maintenance
kit low [80.xy]
Intervention Required -
Maintenance Kit3 [x]
NEOL
40316
[x] maintenance
kit very low,
[number]
estimated pages
remain [80.xy]
Intervention Required -
Maintenance Kit4 [x] EOL
40316
Replace [x]
maintenance kit,
0 estimated
pages remain
[80.xy]
Intervention Required -
Replace Cartridge
40400
Replace
defective or
missing
cartridge
[31.xx]
XX
Intervention Required -
Defective or Missing
Cartridge
40400
Reinstall
missing or
unresponsive
cartridge
[31.xy]
Intervention Required -
Defective or Missing
PC/Imaging Unit
40400
Reinstall
missing or
unresponsive
photoconductor
[31.xy]
Intervention Required -
Insert Photoconductor
40404
Insert
photoconductor
[84]
XX
Intervention Required -
Photoconductor
Abnormal
40404
Defective
[color] imaging
unit [84]
XX
Intervention Required - 40404
Photoconductor
abnormal [84]
XX
Intervention Required -
Cartridge/Imaging Unit
Region Mismatch
40404
Cartridge,
imaging unit
mismatch [41.xy]
Intervention Required -
[Color] PC Unit Missing
40405
Black PC Unit
missing [84.41]
XX
1
This message applies only to two‑line printers.
2
This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black cartridges, respectively.
Appendix B: PJL support 66