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Lexmark
Printer
MX310 Series
Service Manual
Page 373 (Assembly 9: Maintenance Kits)
Lexmark MX310 Series - Assembly 9: Maintenance Kits
421 pages
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Assembly 9: Maintenance kits
Asm-index
P/
N
Units/mach
Units/FRU
Description
Removal procedure
NS
40X9
146
1
1
Maintena
nce k
it, 100
V
N/A
NS
40X9135
1
1
Maintena
nce k
it, 110
V
N/A
NS
40X9146
1
1
Maintena
nce k
it, 220
V
N/A
7015
Parts c
atalo
g
373
372
374
Table of Contents
Main Page
Table of Contents
3
Default Chapter
1
Service Manual
1
Product Information
2
Edition Notice
2
November
2
Table of Contents
3
Notices and Safety Information
15
Laser Notices
15
Safety
18
Preface
23
Service Manual Conventions
23
General Information
25
Media Guidelines
25
Paper Guidelines
25
Moisture Content
26
Unacceptable Paper
26
Selecting Paper
27
Selecting Preprinted Forms and Letterhead
27
Storing Paper
27
Using Recycled Paper and Other Office Papers
28
Using Specialty Media
28
Supported Paper Sizes, Types, and Weights
30
Supported Paper Types and Weights
32
Data Security Notice
33
Tools Required for Service
34
Diagnostic Information
35
Troubleshooting Overview
35
Performing the Initial Troubleshooting Check
35
Power-On Reset (POR) Sequence
36
Using Safe Mode
36
Fixing Print Quality Issues
37
Initial Print Quality Check
37
Gray Background or Toner Fog on Prints
38
Printer Is Printing Blank Pages
39
Repeating Defects
39
Printer Is Printing Solid Black Pages
40
Shadow Images Appear on Prints
40
Skewed Print
41
Streaked Horizontal or Vertical Lines Appear on Prints
43
Toner Rubs off
44
Toner Specks Appear on Prints
45
Paper Jams
45
Avoiding Jams
46
Understanding Jam Messages and Locations
47
200 Paper Jams
48
Main Drive Motor Control Jam Service Check
55
202 Paper Jams
56
X]‑Page Jam, Clear Standard Bin. [20Y.XX
57
23Y Paper Jams
60
24Y Paper Jams
62
X]‑Page Jam, Open Tray [X]. [24Y.XX
62
25Y Paper Jams
71
X]‑Page Jam, Clear Manual Feeder. [25Y.XX
71
Mpf Service Check
73
28Y Paper Jams
74
29Y.XX Paper Jams
75
Understanding Printer Messages
76
Cartridge Low [88.Xy]
76
Cartridge Nearly Low [88.Xy]
76
Cartridge very Low, [X] Estimated Pages Remain [88.Xy]
76
Change [Paper Source] to [Custom String] Load [Paper Orientation]
76
Change [Paper Source] to [Custom Type Name] Load [Orientation]
76
Change [Paper Source] to [Paper Size] Load [Orientation]
77
Change [Paper Source] to [Paper Type] [Paper Size] Load [Orientation]
77
Close Door
77
Close Flatbed Cover and Load Originals if Restarting Job [2Yy.XX]
77
Configuration Change, some Held Jobs Were Not Restored [57]
77
Complex Page, some Data May Not Have Printed [39]
78
Defective Flash Detected [51]
78
Disk Must be Formatted for Use in this Device
78
Error Reading USB Drive. Remove USB
78
Error Reading USB Hub. Remove Hub
78
Fax Partition Inoperative. Contact System Administrator
78
Fax Server 'To Format' Not Set Up. Contact System Administrator
79
Fax Station Name Not Set Up. Contact System Administrator
79
Fax Station Number Not Set Up. Contact System Administrator
79
Imaging Unit Low [84.Xy]
79
Imaging Unit Nearly Low [84.Xy]
79
Imaging Unit very Low, [X] Estimated Pages Remain [84.Xy]
79
Incorrect Paper Size, Open [Paper Source] [34]
80
Insufficient Memory for Flash Memory Defragment Operation [37]
80
Insufficient Memory to Collate Job [37]
80
Insufficient Memory, some Held Jobs Were Deleted [37]
80
Insufficient Memory, some Held Jobs will Not be Restored [37]
80
Insufficient Memory to Support Resource Save Feature [35]
81
Load Manual Feeder with [Custom String] [Paper Orientation]
81
Load Manual Feeder with [Custom Type Name] [Paper Orientation]
81
Load Manual Feeder with [Paper Size] [Paper Orientation]
81
Load Manual Feeder with [Paper Type] [Paper Size] [Paper Orientation]
82
Load [Paper Source] with [Custom String] [Paper Orientation]
82
Load [Paper Source] with [Custom Type Name] [Paper Orientation]
82
Load [Paper Source] with [Paper Size] [Paper Orientation]
82
Load [Paper Source] with [Paper Type] [Paper Size] [Paper Orientation]
83
Maintenance Kit Low [80.Xy]
83
Maintenance Kit Nearly Low [80.Xy]
83
Maintenance Kit very Low, [X] Estimated Pages Remain [80.Xy]
83
Memory Full [38]
83
Memory Full, Cannot Print Faxes
83
Memory Full, Cannot Send Faxes
84
Network [X] Software Error [54]
84
No Analog Phone Line Connected to Modem, Fax Is Disabled
84
Non-Lexmark [Supply Type], See User's Guide [33.Xy]
84
Not Enough Free Space in Flash Memory for Resources [52]
85
Printer Had to Restart. Last Job May be Incomplete
85
Reinstall Defective or Unresponsive Cartridge [31.Xy]
85
Reinstall Missing or Unresponsive Cartridge [31.Xy]
85
Remove Paper from Standard Output bin
85
Replace All Originals if Restarting Job
85
Replace Cartridge, 0 Estimated Pages Remain [88.Xy]
86
Replace Cartridge, Printer Region Mismatch [42.Xy]
86
Replace Defective Imaging Unit [31.Xy]
86
Reinstall Missing or Unresponsive Imaging Unit [31.Xy]
87
Replace Imaging Unit, 0 Estimated Pages Remain [84.Xy]
87
Replace Jammed Originals if Restarting Job
87
Replace Maintenance Kit, 0 Estimated Pages Remain [80.Xy]
87
Replace Unsupported Cartridge [32.Xy]
87
Replace Unsupported Imaging Unit [32.Xy]
88
Restore Held Jobs
88
Scanner Automatic Feeder Cover Open
88
Scanner Disabled by Admin [840.01]
88
Scanner Disabled. Contact System Administrator if Problem Persists. [840.02]
88
Scanner Jam, Remove All Originals from the Scanner [2Yy.XX]
88
Scanner Jam, Remove Jammed Originals from the Scanner [2Yy.XX]
88
Serial Option [X] Error [54]
89
SMTP Server Not Set Up. Contact System Administrator
89
Some Held Jobs Were Not Restored
89
Standard Network Software Error [54]
89
Standard USB Port Disabled [56]
89
Supply Needed to Complete Job
90
Too Many Flash Options Installed [58]
90
Too Many Trays Attached [58]
90
Unformatted Flash Detected [53]
90
Weblink Server Not Set Up. Contact System Administrator
90
User Attendance Messages (0-99.99)
91
Imaging Unit Smart Chip Contact Service Check
93
Toner Cartridge Smart Chip Contact Service Check
93
Media Size Mismatch Service Check
94
Insufficient Memory Service Check
95
Printer/Cartridge Mismatch Service Check
95
Printer Hardware Errors
95
Printer Hardware Errors
96
1Xx Error Messages
97
111.XX LSU Service Check
100
Fuser Service Check
100
LVPS Service Check
101
Toner Density Sensor Service Check
101
CTLS Service Check
102
Main Drive Gearbox Service Check
102
ACM Service Check
103
Cartridge Gearbox Service Check
103
171.XX Cooling Fan Service Check
104
Tray 1 Pick/Lift Motor Gearbox Service Check
104
9Xx Error Messages
105
System Software Error Service Check
105
System Software Error Service Check
108
NVRAM Mismatch Failure Service Check
112
Base Printer Symptoms
114
Control Panel Service Check
114
Dead Machine Service Check
114
Controller Board Service Check
115
Control Panel Service Check
116
Control Panel Button Service Check
117
USB Print Service Check
118
Front Door Not Closed Service Check
119
Network Service Check
120
Input Option Hardware Errors
122
3Xx Error Messages
122
Option Tray Pick/Lift Motor Service Check
122
Option Tray Separator/Passthrough Motor Service Check
122
Option Tray ACM Motor Service
123
Option Tray Pick/Lift Motor Service Check
124
Option Tray Separator/Passthrough Motor Service Check
124
Option Tray ACM Motor Service Check
125
Option Tray Controller Card Service Check
125
Adf/Scanner Hardware Errors
126
8Xx Service Error Messages
126
Scanner Disabled Error Service Check
127
ADF Service Check
128
Scan/Fax/Copy Symptoms
129
Black or Blank Page Copy Service Check
130
CCD Service Check
131
Flatbed Motor Service Check
131
Flatbed Home Position Service Check
132
Flatbed Legal Scan Service Check
132
ADF Cover Open Service Check
133
ADF Paper Jam Service Check
134
ADF Streak Service Check
134
ADF Feed Errors Service Check
136
ADF Duplex Service Check
137
Modem/Fax Card Service Check
138
Fax Reception Service Check
139
Fax Transmission Service Check
141
Fax Error Log Codes
143
Escalating a Fax Issue to Second-Level Support
147
Service Menus
149
Understanding the Control Panel and Menus (Mx310Dn)
149
Using the Printer Control Panel
149
Understanding the Colors of the Indicator and Sleep Button Lights
150
Understanding the Control Panel and Menus (MX410, MX510, and MX511)
150
Using the Printer Control Panel
150
Understanding the Colors of the Indicator and Sleep Button Lights
151
Understanding the Home Screen
151
Using the Touch-Screen Buttons
153
Menus List
154
Diagnostics Menu
155
Entering the Diagnostics Menu
155
Registration
155
Scanner Calibration
155
Print Quality Pages
156
Print Tests
156
Registration
156
Scanner Calibration
156
Hardware Tests
157
Panel Test
157
Button Test
157
Dram Test
157
Serial Wrap Test
158
Duplex Tests
159
Quick Test
159
Duplex Tests
160
Top Margin
160
Left Margin
160
Input Tray Tests
161
Output bin Tests
162
Base Sensor Test
163
Device Tests
163
Printer Setup
164
Disk Test/Clean
164
Flash Test
164
Printed Page Count
165
Permanent Page Count
165
Ep Setup
166
Ep Defaults
166
Transfer Adjust
166
Print Contrast
166
Ep Setup
167
Gap Adjust
167
Event Log
168
Reports
168
Asic Test
169
Event Log
169
Scanner Tests
169
Feed Test
170
Scanner Tests
170
Sensor Tests
170
Scanner Tests
171
Exit Diags
173
Scanner Tests
173
Configuration Menu
174
Entering the Configuration Menu
174
Maintenance Counter Value
174
Reset ADF Maintenance Kit Counter
174
Reset Maintenance Counter
174
Panel Menus
175
Print Quality Pages
175
Reports
175
Download Emuls
176
Energy Conserve
176
Factory Defaults
176
PPDS Emulation
176
Safe Mode
176
Fax Low Power Support
177
Format Fax Storage
177
Min Copy Memory
177
Num Pad Job Assist
177
ADF Edge Erase
178
Flatbed Edge Erase
178
Scanner Manual Registration
178
Disable Scanner
179
Action for Prompts
180
Envelope Prompts
180
Paper Prompts
180
Disk Encryption
181
Jobs on Disk
181
Erase All Information on Disk
182
Font Density
182
Font Sharpening
182
Reduced Curl
182
Require Standby
182
Wipe All Settings
182
A5 Loading
183
LES Applications
183
UI Automation
183
Clear Custom Status
184
Clear Supply Usage History
184
Key Repeat Initial Delay
184
Key Repeat Rate
184
Automatically Display Error Screens
185
USB Pnp
185
USB Speed
185
Entering Invalid Engine Mode
185
Entering Recovery Mode
186
Accessing the Network SE Menu
186
Service Engineer Menu
186
Accessing the Service Engineer (SE) Menu
186
Service Engineer (SE) Menu
186
Fax Service Engineer (SE) Menu
187
Repair Information
189
Removal Precautions
189
Data Security Notice
189
Controller Board/Control Panel Replacement
190
Handling ESD-Sensitive Parts
190
Esf Solutions Backup
191
Ribbon Cable Connectors
192
Zero Insertion Force (ZIF) Connectors
192
Horizontal Top Contact Connector
193
Horizontal Bottom Contact Connector
196
Vertical Mount Contact Connector
199
Horizontal Sliding Contact Connector
202
Low Insertion Force (LIF) Connector
205
Printhead Assembly Adjustments
206
Removal Procedures
209
Left Side Removals
209
Left Cover Removal
209
Main Drive Gearbox Removal
211
MPF Solenoid Removal
213
MPF Gearbox Removal
215
Reverse Solenoid Removal
218
ACM Clutch Removal (MX310, MX410)
219
Cartridge Gearbox Removal
224
Duplex Gear Assembly Removal
224
Right Side Removals
226
Right Cover Removal
226
Memory Access Door Removal
229
Tray Present Sensor Removal
229
Cooling Fan Removal
230
Controller Board Removal
231
Controller Board Shield Removal
234
Toner Cartridge Smart Chip Contact Removal
236
Upper Shield Removal
236
Modem Removal
238
Front Removals
240
Left Front Mount Removal
240
Right Front Mount Removal
241
Transfer Roll Removal
243
Cartridge Plunger Removal
244
Name Plate Cover Removal
246
Front bin Cover Removal
248
Control Panel Assembly Removal
249
UICC (MX310) Removal
252
UICC Removal
252
UICC Shield Removal
253
Speaker Removal
254
USB Cable Bracket Removal
254
Control Panel Cover Removal
255
Display Removal (MX410, Mx51X)
256
Display (MX310) Removal
258
Light Tube Removal
258
Keypad Assembly Removal
260
MPF Tray Removal
260
MPF Pick Roller Cover Removal
263
MPF Pick Roller Removal
263
Bail Removal
264
Jam Access Cover Removal
264
Front Access Cover Removal
265
Front Door Sensor Removal
267
Front Input Guide Removal
267
Separator Pad Removal
269
Bottom Removals
272
Power Supply Removal
272
Power Supply Shield Removal
273
Duplex Removal
274
Duplex Sensor and Input Sensor Removal
275
Duplex Sensor and Input Sensor (MX310, MX410) Removal
278
Index Sensor Removal
279
Media Present Sensor Removal
280
Toner Density Sensor Removal
282
Trailing Edge Sensor Removal
282
Trailing Edge Sensor (MX310, MX410) Removal
283
ACM Assembly Removal
288
ACM Assembly (MX310, MX410) Removal
294
Pick/Lift Motor Gearbox Removal
297
Tray Guide Removal
298
Rear Side Removals
300
Dust Cover Removal
300
Rear Exit Door Removal
301
Narrow Media/Bin Full Sensor Removal
302
Rear Cover Removal
302
Redrive Assembly Removal
304
Fuser Removal
305
Top Side Removals
307
Top Cover Assembly Removal
307
Bin Extender Removal
308
Laser Scanning Unit (LSU) Removal
309
Removal Procedure
310
Adf/Scanner Removals
311
ADF Separator Pad Removal
311
ADF Separator Roll Removal
312
Flatbed Cushion Removal
314
Scanner Front Cover Removal
315
Scanner Rear Cover Removal
315
ADF Input Tray Removal
316
ADF Unit Removal
316
Scanner Assembly Removal
319
ADF Top Cover Assembly
323
ADF Cable Removal
325
ADF Unit Removal
325
USB Cable Removal
325
Scanner Front Cover Removal
326
USB Wireless Cable Removal
326
ADF Hinge Removal
328
Control Panel Ribbon Cable Removal
328
Flatbed Assembly Removal
328
Speaker Cable Removal
329
Cave Light Cable Removal
331
Restraint Pad Removal
332
250/550-Sheet Option Tray Removals
333
Pick Roller Removal
333
Separator Roll Assembly Removal
333
ACM Assembly Removal
335
Component Locations
339
Exterior Locations
339
Front View
339
Rear View
340
Connectors
341
Controller Board
341
Power Supply
347
Maintenance
349
Inspection Guide
349
Scheduled Maintenance
350
Maintenance Kits
350
Resetting the Maintenance Counter
351
Lubrication Specification
351
Cleaning the Printer
351
Cleaning the Scanner Glass
352
Parts Catalog
354
Legend
354
Assembly 1: Covers
355
Assembly 2: Imaging
357
Assembly 3: Control Panel (Mx41X, Mx51X)
361
Assembly 4: Control Panel (Mx31X)
363
Assembly 5: Electronics 1
365
Assembly 5: Electronics
366
Assembly 6: Electronics 2
367
Assembly 7: Frame
369
Assembly 8: Option Trays
371
Assembly 9: Maintenance Kits
373
Assembly 10: Power Cords
375
Assembly 11: Miscellaneous
377
Appendix A: Printer Specifications
379
Electrical Specifications
379
Operating Clearances
379
Acoustics
379
Operating Environment
380
Scanner Specifications
381
Fax Specifications
382
Appendix B: Options and Features
383
Available Internal Options
383
Media Handling Options
383
Appendix C: Theory of Operation
385
POR Sequence
385
Printer Control
385
Paper Path Information
385
Input Tray
385
Multipurpose Feeder (MPF)
386
Simplex Printing
386
Duplex Printing
387
Media Handling Components
387
Main Drive Gearbox
387
Autocompensator Mechanism (ACM)
388
Key Components
388
Media Present Sensor
388
Sensors
388
Trailing Edge Sensor
388
Other Key Components
389
Tray Present Sensor
389
Toner Density Sensor
389
Electrophotographic Process (EP Process)
390
ADF Theory
394
ADF Theory of Operation
394
Appendix D: Acronyms
397
Acronyms
397
Index
399
Table of Contents
400
Part Number Index
409
Part Name Index
415
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