Diagnostic Information 2-3
4022-XXX
User Error Messages
User Error Message Explanation
200 Paper Jam
Open Top Cover
200 Paper Jam
Check Trays
201 Paper Jam
Open Top Cover
201 Paper Jam
Check Trays
Paper is jammed in or behind any of the paper trays or
multipurpose feeder.
202 Paper Jam
Open Top Cover
Paper is jammed underneathe the toner cartridge.
203 Paper Jam
Open To Cover
Paper is jammed in the fuser.
230 Paper Jam
Check Duplex
Paper is jammed between the fuser and upper duplex
door.
231 Paper Jam
Check Duplex
Paper is jammed between the upper and lower duplex
doors.
232 Paper Jam
Check Duplex
Paper is jammed between the lower duplex door and the
toner cartridge.
31 Defective Print Cartridge A defective print cartridge is installed. Remove the
specified print cartridge and install a new one.
34 Wrong Size
Check Tray <x>
The printer was expecting to pick a different size paper
from the specified tray than what it now detects is
moving through the paper path. Check that the paper
size setting on the dial matches the size paper loaded in
the tray. Verify that the Tray x Size setting in the Paper
Menu matches the size paper loaded in the tray. Make
sure the tray’s paper guides are in the proper position for
the size of paper loaded. Make sure the paper is
correctly oriented in the tray. Press Go to clear the
message and continue printing. The printer
automatically reprints the page that prompted the
message.
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