Lexmark W820 - Page 101

Diagnostic Information 2-5
4025-XXX
958 NAND Failure Flash base or daughter card failure. Replace the “Controller
Board (ESS PWB)” on page 4-94.
959 ESS PWB Board RIP card failure: SRAM failure. Replace the “Controller Board
(ESS PWB)” on page 4-94.
960 RAM Memory Error DRAM memory error: soldered down memory. Replace the
“Controller Board (ESS PWB)” on page 4-94.
961 RAM in Slot 1 is
bad.
Replace the DIMM in Slot 1. If this does not fix the problem,
replace the “Controller Board (ESS PWB)” on page 4-94.
962 RAM in Slot 2 is
bad.
Replace the DIMM in Slot 2. If this does not fix the problem,
replace the “Controller Board (ESS PWB)” on page 4-94.
963 RAM in Slot 3 is
bad.
Replace the DIMM in Slot 3. If this does not fix the problem,
replace the “Controller Board (ESS PWB)” on page 4-94.
964 Emulation Error Download emulation CRC failure.
The following actions should be taken by the servicer to resolve
this problem.
Disable the Download Emulation.
Program the download emulation into the code overlay SIMM
again.
If this does not resolve the problem, then replace the code
overlay SIMM and download the emulation again.
970-
979
Standard Network
Network Card X
The following errors indicate a failure with the network card in the
specified slot. X=any card installed in slots 1,2 or 3. 975 -
Unrecognizable Network Card x. Replace Network Card x.
976 - Unrecoverable software error in Network Card x.
977 - Controller software detects that a Network Card is installed
in slot x but cannot establish communications with it.
978 - Bad checksum while programming Network Card x.
Replace Network Card x.
979 - Flash parts failed while programming Network Card x.
980 LCC Comm. High Capacity Feeder communication problem - Go to “Error
Code 980” on page 2-31
980 Finisher Comm. Finisher communication problem - Go to “Error Code 980” on
page 2-31
980 Mailbox Comm. Mailbox communication problem - Go to “Error Code 980” on
page 2-31
980 Duplex Comm. Duplex Unit communication problem - Go to “Error Code 980”
on page 2-31
981 Fin Non-Stapling Mechanical failure in stacker tray - Go to the Finisher Service
Manual.
982 Fin Non-Stapling Jogger(L) failure - Go to the Finisher Service Manual.
983 Fin Non-Stapling Jogger(R) failure - Go to the Finisher Service Manual.
984 Fin Non-Stapling Finisher mechanical failure - Go to the Finisher Service Manual.
985 Fin Non-Stapling Finisher mechanical failure - Go to the Finisher Service Manual.
986 Fin Non-Stapling Finisher mechanical failure - Go to the Finisher Service Manual.
Service Error Code Table
9xx
Code
Second Line
Message
Description/Action